Emmy J Alvarado
New York
Summary
Reliable and hardworking professional with experience supporting team operations and coordinating daily workflows. Knowledge of Building Automation Systems (BAS) and HVAC fundamentals, including Niagara Framework, control wiring, refrigeration basics, leak detection, and air conditioning and heat pump systems. Known for strong work ethic, problem-solving ability, and a positive attitude in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift leader
Sweetgreen
04.2024 - 07.2025
- Promoted from Team Member to Shift Leader after completing comprehensive training.
- Supervised shifts and delegated daily tasks to team members to ensure efficient operations.
- Delivered high-quality customer service and resolved customer concerns promptly.
- Maintained store operations by organizing and restocking inventory and addressing equipment issues.
Line Cook
Roberta’s Pizza
11.2022 - 12.2023
- Prepared multiple pizzas quickly and efficiently (up to 5 in under 5 minutes) in high-temperature kitchen environments.
- Processed cash and card transactions accurately while assisting customers with orders and inquiries.
- Resolved customer concerns promptly to maintain a positive service experience.
- Maintained a clean and organized workspace and checkout area to support smooth operations.
Home Attendant
Amor Home Care
04.2022 - 05.2023
- home health aide providing care for grandma
- Coordinated schedule and attended appointments
- Executed disinfection protocols for various surfaces to enhance safety. Conducted regular cleaning of household areas, promoting a healthy living space.
Gardener
Harlem Youth Gardeners
06.2021 - 09.2021
- Maintained cleanliness across three New York City parks by collecting and disposing of litter.
- Removed invasive weeds and performed landscaping tasks to support healthy grass growth.
- Assisted with horticulture and general park maintenance, including planting and garden care.
- Operated and handled landscaping tools and equipment, lifting and transporting heavy gear as needed.
Auxiliary services - Server
SUNY Oswego Auxiliary Services
01.2020 - 05.2021
- Facilitated meal distribution to students in cafeteria
- conducted thorough cleaning of surfaces and replenished pantry and different stations.
- Assembled sandwiches and wraps to meet customer preferences
Sales Representative
Modell’s Sporting Goods
06.2020 - 09.2020
- Managed liquidation activities as store transitioned towards permanent closure
- communicating with and guiding customers
- navigating elevated ladders to obtain shoes
- Executed heavy box lifting tasks to optimize warehouse efficiency. Traveled up and down stairs consistently for item relocation.
Work Study Student - Office Assistant
The state university or New York
09.2019 - 03.2020
- Coordinated and organized data sheets, distributed mail, and completed employee timesheets.
- Labeled, operated, and maintained office copying equipment to support daily administrative tasks.
Teacher's Assistant (Community Service)
Rochester
06.2018 - 08.2018
- Coordinated classroom activities to support daily instruction and organization.
- Assisted 3rd grade students with assignments and tasks to reinforce understanding.
- Supervised students during recess, ensuring safety and positive engagement during outdoor activities.
Education
High School -
Landmark High School
New York06-2019
High School Diploma -
SUNY Oswego
Oswego, USACertification of Completion - Building Automations System
Stacks + Joules - Henry Settlement
New York03-2026
Skills
- Leadership
- Data entry
- Delegation
- Strong verbal and communication
- Problem-solving
- Time management
- Teamwork and collaboration
- Accountability
- Quick learner
Certification
- EPA 608 Universal, LCA, OSHA 30, SST 10
Languages
English
Spanish
Timeline
Shift leader
Sweetgreen
04.2024 - 07.2025
Line Cook
Roberta’s Pizza
11.2022 - 12.2023
Home Attendant
Amor Home Care
04.2022 - 05.2023
Gardener
Harlem Youth Gardeners
06.2021 - 09.2021
Sales Representative
Modell’s Sporting Goods
06.2020 - 09.2020
Auxiliary services - Server
SUNY Oswego Auxiliary Services
01.2020 - 05.2021
Work Study Student - Office Assistant
The state university or New York
09.2019 - 03.2020
Teacher's Assistant (Community Service)
Rochester
06.2018 - 08.2018
High School -
Landmark High School
High School Diploma -
SUNY Oswego
Certification of Completion - Building Automations System
Stacks + Joules - Henry Settlement