Emmy Pastrana

Planned, prepared and served meals and snacks according to prescribed diets.

• Remained alert to problems or health issues of students and competently responded.
• Assisted students with basic activities of daily living.
• Determined specific needs and provided most appropriate level of services for student well-being.
• Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
• Utilized positive reinforcement to maximize desired behavior and educational outcomes.
• Maintained accurate and confidential records of assigned students.
• Partnered with administrative leadership to improve discipline practices based on data findings.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
• Generated new business and referral clients in partnership with financial advisors and branch team.
• Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
• Networked with business leaders and executives to identify clientele within local community.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.