Emmylou Metz

1423 N. Atherton Street 2nd Floor

State College, PA 16803

Supervisor: Brandy McAulay 814-689-1741

• Coordinated shipment of loan packages to investors and insurers within specified timelines after closing date as established by underwriting department.
• Responded to inquiries from internal staff, customers, vendors, investors. regarding post-closing issues or requests for information and documentation.
• Processed subordinations, releases, and assignments as required.
• Reviewed and verified all documents related to closing for accuracy.
• Verified that all documents were properly executed prior to recording in public records.
• Disbursed funds, cut checks, and mailed out documents.
• Updated client account information and records in company databases.
• Assisted in accounts receivable, payable and general ledger activities.

303 Benner Pike Suite 1

State College, PA 16801

Supervisor: Melissa Forsythe 814-272-5660

• Responsible for performing venipuncture, assuring proper handling of patient specimens, assuring accuracy of patient identification
• Register patients into hospital registration system, accessioning laboratory physicians' orders into laboratory information system, demographic and verifying insurance information.
• Maintain knowledge of regulations applicable to lab and hospital to maintain constant compliance.
• Proficient work in current computer programs of Cerner, SunQuest and Quest Diagnostics
• Secretarial duties to include faxing and receiving protected health information
• Answering telephone calls and assisting in routine matters
• Transferring telephone calls to appropriate departments.

• 1800 E. Park Avenue

State College,PA 16803

Supervisor: Kristen Klinefelter 814-234-6117

• Oversee all laboratory operations of a Hematology/Oncology Clinic
• Specialize in pediatric and geriatric patients with 99% accuracy
• Responsible for all laboratory collections and order entry of laboratory orders
• Secretarial duties that include faxing orders, answering or transferring phone calls, and maintain confidential patient records
• Review lab test orders and clarify questionable entries with physicians, pathologists, and nurses
• Proficient work in a variety of computer programs including: Microsoft Office Programs, Meditech and Iknomed
• Assist with port blood collections and IV starts on patients of all age groups
• Prepare, label, and package samples prior to shipping; verify requisition forms are completed accurately and legibly
• Educate patients and fellow staff on laboratory requirements
• Maintain a professional appearance and communicate with the public directly and efficiently
• Work direct patient care
• Follow correct draw order techniques to prevent results and diagnosis error due to cross-contamination of chemical additives
• Daily quality control check for point of care glucose monitor
• Respond to all emergency situations
• Work closely with management to establish a registration system to obtain account numbers
• Maintain inventory and supplies as needed and distribute supplies to patient areas daily
• Effectively answer all patient related questions
• Communicate effectively with patients and family members of all age groups
• Collaboratively work with patients, healthcare providers and patient support departments to ensure a high quality of service.

1800 E. Park Avenue

State College,PA 16803

Supervisor: Kristen Klinefelter 814-234-6117

• Collect samples on inpatients as well as outpatients
• Maintain and follow all HIPPA guidelines
• Receive, Process and ensure confidentiality of sensitive information and materials
• Maintain a professional attitude in a high stress work environment
• Greet patients or visitors, answer telephones and solve routine issues that may arise.
• Reported any discrepancies or issues encountered during specimen collection process immediately.
• Assessed patient needs, responded to questions and provided quality care throughout the procedure.
• Assisted with maintaining inventory levels of necessary supplies.
• Maintained accurate records of all collections performed utilizing computer systems or paper documentation forms.
• Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.