Emna Mannai
Philadelphia,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Relationship Banker
BIAT
Tunisia, Tunis
07.2023 - 06.2024
- Provided customers with financial advice and assistance in setting up accounts, loans, and investments.
- Built long-term relationships with customers by providing personalized service and support.
- Advised customers on bank products, services and financial planning options.
Universal Banker
PNC Bank
Orlando, Florida
12.2022 - 04.2023
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Conducted outbound calls to follow up on leads generated from marketing campaigns.
- Completed routine transfers, deposits and bill payments.
Member Relationship Advisor 2
Franklin Mint Federal Credit Union
Folsom, Pennsylvania
10.2021 - 09.2022
- Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers
- Processed loan applications and prepared relevant documents for approval.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Teller
Republic Bank
Wynnewood, Pennsylvania
03.2021 - 09.2021
- Provided exceptional customer service while accurately processing routine transactions.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Balanced daily cash deposits and vault inventory with zero error rate.
Restaurant Manager
Mr Hook
Philadelphia, Pennsylvania
06.2016 - 02.2021
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Adhered to all health department regulations regarding food storage and preparation.
- Resolved conflicts among employees in an effective manner.
Pharmacy Technician
Walmart
Springfield , PA
05.2015 - 06.2016
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Received payment from customers and processed credit card transactions when necessary.
Sales Associate
Marshalls
Springfield, Pennsylvania
05.2013 - 04.2015
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Gym Teacher
École française Marie Curie
09.2007 - 06.2010
- Established rules and regulations for the gymnasium to ensure safe environment for students.
- Communicated regularly with parents regarding their child's performance in physical education classes.
- Collaborated with colleagues on curriculum development for physical education courses.
Education
Associate of Science - Science For Health Professions
Delaware County Community College
Media, PA12-2017
Bachelor of Science - Physical Education Teaching And Coaching
Institut Supérieur Du Sport Et De L’éducation Phys
Tunisia06-2007
Skills
- Proficient with Microsoft Word,Excel,Spreadsheet,Power point, and outlook
- Cheerful
- Clear and professional communication
- Multilingual, English,Arabic,and French
- Relationships building and management
Timeline
Relationship Banker
BIAT
07.2023 - 06.2024
Universal Banker
PNC Bank
12.2022 - 04.2023
Member Relationship Advisor 2
Franklin Mint Federal Credit Union
10.2021 - 09.2022
Teller
Republic Bank
03.2021 - 09.2021
Restaurant Manager
Mr Hook
06.2016 - 02.2021
Pharmacy Technician
Walmart
05.2015 - 06.2016
Sales Associate
Marshalls
05.2013 - 04.2015
Gym Teacher
École française Marie Curie
09.2007 - 06.2010
Associate of Science - Science For Health Professions
Delaware County Community College
Bachelor of Science - Physical Education Teaching And Coaching
Institut Supérieur Du Sport Et De L’éducation Phys