Open To Work
Emolinda Jensen-Shirley
Winslow
Work Preference
Summary
Dynamic professional skilled in customer engagement and operational support within fast-paced environments. Leveraged strong communication skills to foster relationships with clients and vendors, enhancing service delivery and operational efficiency. Adept at managing complex tasks with attention to detail.
Overview
17
17
years of professional experience
Work History
CEO- Small Business
DBA-Shirley Amasani Jewelry & Accessories
Seba Dalkai
01.2010 - Current
- Sought vendor opportunities at pop-up markets to promote and sell handmade Native American jewelry, increasing brand visibility. Acquired self-taught expertise in crafting unique jewelry pieces with cultural significance. Engaged in various local events to expand market reach and enhance customer engagement. Designed innovative jewelry collections that resonate with cultural heritage and artistry.
- Sought vendor opportunities at pop-up markets to promote and sell handmade Native American jewelry, increasing brand visibility.Acquired self-taught expertise in crafting unique jewelry pieces with cultural significance.Engaged in various local events to expand market reach and enhance customer engagement.Designed innovative jewelry collections that resonate with cultural heritage and artistry.
- Acquired knowledge of small business dynamics, including marketing strategies, networking, and inventory management, to effectively manage operations.
- Cultivated strong communication and leadership skills through interactions with clients and team members, fostering collaborative relationships.
- Developed exceptional people skills by practicing active listening and demonstrating empathy.
Remittance Processor
City Staffing
Tempe
02.2026 - 05.2026
- Processed payments and reconciled discrepancies on customer accounts to uphold transaction accuracy.
- Ensured financial integrity at JP Morgan through precise management of receiving operations.
- Ensured accuracy of incoming shipments through inspections and documentation.
- Documented received goods accurately and verified undamaged condition to maintain inventory accountability.
- Managed intake of large volumes of goods in fast-paced environment.
- Assisted in daily administrative functions to ensure efficiency. alongside physical tasks, including lifting up to 25 pounds.
Customer Service Associate
Aeroteck Staffing
Phoenix
06.2019 - 04.2020
- Provided outstanding customer service by addressing and managing medical transportation requests.
- Verified member eligibility and organized transportation tailored to individual mobility needs.
- Facilitated communication between medical offices, transport drivers, insurance providers, and members.
- Coordinated non-emergency medical transportation arrangements for health insurance covered members.
- Mastered multiple applications for scheduling, verification, and tracking purposes.
Education
High School Diploma -
University of New Mexico
Gallup, New Mexico08-2001
Some College (No Degree) - Healthcare Administration
Purdue Global University
Indianapolis, INSkills
- Strategic planning
- Operational management
- Financial oversight
- Stakeholder engagement
- Data-driven decision making
- Customer service principles
- Microsoft proficiency
- Detail-oriented
- Workspace organization
AWARDS/OTHER EXPERIENCES
Member of National Society of Collegiate Scholars, Member of Alpha Beta Kappa National Honor Society
Timeline
Remittance Processor
City Staffing
02.2026 - 05.2026
Customer Service Associate
Aeroteck Staffing
06.2019 - 04.2020
CEO- Small Business
DBA-Shirley Amasani Jewelry & Accessories
01.2010 - Current
High School Diploma -
University of New Mexico
Some College (No Degree) - Healthcare Administration
Purdue Global University