Results-driven, dependable, and hardworking professional with excellent reputation for quality, efficiency, and commitment to quality customer service. Seeking career opportunities in the healthcare industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Provider
CNJ Homecare Inc
05.2021 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Veterinary Technician
Angel's Pet Hospital
08.2018 - 12.2018
Basic medical care upon intake, to include patient histories and specimen collection
Provide customer service and ultimate positive experience for patients and owners
Collecting & maintaining records on each patient, filing once patient is discharged
Assist veterinarians and the medical team to maximize productivity and maintain positive patient flow
Waiter/Waitress
Cracker Barrel Old Country Store
07.2017 - 06.2018
Advise patrons of daily specials and provide thorough answers to menu questions
Assist in providing customer service and ultimate dining experience for guests
Ensure the table stay clean throughout the meal
Provide efficient and effective communication with other kitchen and bar staff
Resolve customer complaints and mediate customer issues efficiently
Serve food and beverages to patrons
Take food and beverage orders from patrons and enter them accurately into computer system for kitchen/bar staff
Use sales techniques to increase food and beverage revenue
Cashier
Sky Zone Indoor Trampoline Park
10.2015 - 09.2016
Assisted customers by providing information and resolving complaints
Issued receipts, refunds, credits, or change due to customers
Maintained an awareness of all promotions and advertisements
Maintained customer communication throughout the ordering or check out process
Provided a positive customer experience through customer care and attention to detail
Received payment by cash, check, credit cards, or automatic debits, maintaining all cash and receipts
Education
Certified Nursing Assistant - Healthcare
Victorious Healthcare Academy
Houston, TX
11.2024
Medical Assistant - Healthcare
Florida Career College
Houston, TX
04.2019
Associate of Science - Health Sciences - Medical Administrative Assistant
Ultimate Medical Academy
01.2018
High School Diploma -
Asbury Park High School
Asbury, NJ
06.2015
Skills
Greenway
MS Excel
MS Word
MS PowerPoint
Typing Speed: 36 WPM
Basic coding skills for ICD/CPT
Third Party
Medicare
Medicaid
HMO
PPO
CMS1500 Claim Form
Billing Cycle Claims Appeal Process
Medical Administrative Assistant
Medical Terminology
Patient Processing and Patient Registration
Medical Laws & Ethics
Medical Records Management
Release of Information
HIPAA Compliance
Medical Transcription
Office Accounting
Anatomy & Physiology
Meaningful Use
ICD-9/ICD-10
Certification
Phlebotomy
Certified Nursing Assistant
Timeline
Provider
CNJ Homecare Inc
05.2021 - Current
Veterinary Technician
Angel's Pet Hospital
08.2018 - 12.2018
Waiter/Waitress
Cracker Barrel Old Country Store
07.2017 - 06.2018
Cashier
Sky Zone Indoor Trampoline Park
10.2015 - 09.2016
Medical Assistant - Healthcare
Florida Career College
Associate of Science - Health Sciences - Medical Administrative Assistant