Emonie Carter
Brookhaven,PA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Reliable and upbeat person successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.
Overview
8
8
years of professional experience
Work History
Shift Lead
Walgreens
03.2024 - Current
- Trained and mentored new staff on best practices and customer service excellence.
- Conducted regular audits of cash handling procedures to maintain accuracy and security.
- Provided great customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
Educator
Lululemon
07.2022 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized upselling techniques to promote additional products and increase sales.
Key Holder
Sally Beauty
08.2021 - 05.2022
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Sales Associate
Macys
06.2018 - 06.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate - Communications
Delaware County Community College
Media, PASkills
- Team player mentality
- Written and oral communication skills
- Reliable and punctual
- Energetic self-starter
Timeline
Shift Lead
Walgreens
03.2024 - Current
Educator
Lululemon
07.2022 - 09.2023
Key Holder
Sally Beauty
08.2021 - 05.2022
Sales Associate
Macys
06.2018 - 06.2020
Associate - Communications
Delaware County Community College