Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Verified patient identification prior to collection of specimens using two forms of ID verification.
Collected blood samples in a safe and sanitary manner, according to established procedures.
Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self.
Labeled blood vials with critical information, like time of collection, date, and patient name.
Prepared paperwork for laboratory orders, including appropriate coding.
Ensured that equipment was properly maintained and sterilized between uses.
Monitored inventory levels of supplies necessary for performing phlebotomy duties.
Medical Assistant Extern
Kaiser Permanente
San Jose, CA
09.2023 - 10.2023
Assisted back office patient processes to reduce office wait times.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Observed and assisted with medical procedures, such as EKGs, ear lavages, measuring orthostatic blood pressure, etc.
Gained knowledge of the electronic medical record system, procedures and protocols, and the pre/post visit process, which include updating patient charts, scheduling appointment, and making follow-up calls.
Retail Sales Associate
Burlington
Gilroy, CA
02.2022 - 09.2023
Consistently assisted customers with upmost enthusiastic and speedy service
Helped customers by answering questions and locating merchandise.
Stocked and cleaned shelves while maintaining a neat and orderly store.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Education
Phlebotomy Technician - NCPT -
Bay Area Medical Academy
San Jose, CA
12-2023
Medical Assistant - NCMA -
Bay Area Medical Academy
San Jose, CA
12-2023
EKG Technician - CET -
National Healthcareer Association (NHA)
10.2023
BLS/CPR Certified -
American Heart Association
06.2023
Skills
Fluent in Spanish
Excellent customer service with the ability to anticipate and resolve problems
Time management, organizational, and interpersonal skills with a friendly, positive attitude
Trained in patient history and rooming patients
Proficient in assisting with physical examinations: vital signs, positioning and draping
Trained in administering intradermal, intramuscular, and subcutaneous injections
Certified Medical Assistant/ Referral and Imaging Coordinator at Randal Sloop MD/ Christine Sloop MDCertified Medical Assistant/ Referral and Imaging Coordinator at Randal Sloop MD/ Christine Sloop MD
Front Desk Receptionist /Back Office Medical Assistant at Nancy Zimble MD and Howard Reinstein MDFront Desk Receptionist /Back Office Medical Assistant at Nancy Zimble MD and Howard Reinstein MD