Joseph Whaley
Sacramento,CA
Summary
Diligent worker with superior work ethic, friendly demeanor and 4 years of experience. Customer-
focused employee with commitment to quality assurance. Providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of team to reach personal and business goals. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Cashier
Frosty Queen
12.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Budtender
Kind Farma
06.2022 - 10.2023
- Checked guests' photo identification for validity and age requirements.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Assisted in conducting regular inventory audits for accuracy assurance purposes while maintaining awareness of potential shrinkage or loss.
- Sold flowers, concentrates and edibles in fast-paced environment.
Fulfillment Associate
Amazon
05.2019 - 02.2022
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Filled orders according to defined standards using standard picking system.
- Organized boxes or bags and palletized orders based on carrier method.
- Accepted, processed and quickly filled orders.
Service Crew Member
McDonald's
03.2018 - 04.2019
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Education
High School Diploma -
Daylor High School
03.2019
Skills
- Inventory Maintenance
- Product Packaging
- Product Merchandising
- Regulatory Compliance
- Cash Handling
- Customer Interaction
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
Education and Training
other
Timeline
Cashier
Frosty Queen
12.2023 - 09.2024
Budtender
Kind Farma
06.2022 - 10.2023
Fulfillment Associate
Amazon
05.2019 - 02.2022
Service Crew Member
McDonald's
03.2018 - 04.2019
High School Diploma -
Daylor High School
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