Accomplished higher education professional with Ed.D. in Educational Leadership and progressive experience in academic advising, student services, and enrollment management. Expertise in supporting diverse student populations, conducting transcript evaluations, crisis intervention, and utilizing CRM systems (Slate, Banner) to drive student success. Proven track record advising graduate and professional students while implementing data-driven retention and enrollment strategies.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Director of Graduate Recruitment & Admissions
Central Connecticut State University
New Britain CT
05.2025 - Current
Lead graduate recruitment and admissions initiatives to support enrollment growth across all schools and programs.
Develop and implement targeted outreach strategies, including employer partnerships, graduate and career fairs, and diversity recruitment initiatives.
Advise prospective students on program options, admission requirements, and university policies to ensure an informed application process.
Evaluate transcripts and make admission recommendations in accordance with institutional policies and academic standards.
Collaborate with deans, program coordinators, and faculty to align recruitment goals with departmental needs and academic priorities.
Monitor progress toward new student enrollment targets and provide regular data updates to leadership.
Utilize CRM (Slate) and student information systems (Banner) to manage applicant data, track engagement, and streamline communication.
Contribute to the development and refinement of policies, materials, and best practices in graduate recruitment and admissions.
Represent the university at local and regional recruitment events, building relationships with employers, K–12 districts, and community organizations.
Graduate Academic Advisor
Florida Atlantic University
Boca Raton, Florida
05.2023 - 05.2025
Counsel and advise students on their academic programs, administering policies and maintaining records.
Guide and assist prospective students through the entire application process, from initial inquiry to course enrollment.
Coordinate and facilitate recruitment efforts, including large group presentations for potential students.
Manage and oversee admission processes, handling applications, transcripts, and residency paperwork.
Collaborate with the marketing team to create advertising materials for catalogs, websites, and print materials.
Lead and spearhead social media initiatives for traditional graduate degrees and recruitment.
Supervise and administer academic support services within the College of Business.
Resolve issues and challenges as they arise, ensuring smooth program operation.
Organize and oversee class schedules for students each term.
Audit and manage graduation paperwork for all students, as well as plan program events.
Foster communication and facilitate interactions between professors and students in unique situations.
Utilize Microsoft Office Suite to organize and track students' academic progress.
Leverage the degree audit system to guide students toward meeting their degree requirements.
Developed and implemented academic support programs to increase student engagement and retention.
Conducted workshops on time management and study skills, fostering student success.
Analyzed student performance data to identify trends and inform improvement strategies.
Implemented early alert systems to identify at-risk students requiring additional support or intervention strategies for improved outcomes.
Advised students on academic policies and program requirements to enhance educational outcomes.
Mentored new advisors, sharing best practices in academic counseling techniques.
Student Service Coordinator/Mental Health Liaison/Dean of Students
Union Park Charter Academy
Wesley Chapel, Florida
07.2020 - 05.2023
Delivers personal and academic counseling to students, ensuring a supportive and responsive environment to assist students while transitioning and achieving educational goals.
Assist in enforcing school disciplinary policies and procedures and provide advocacy and referrals to over 200+ students.
Functions as an educational administrator and member of the school's leadership team, participating in weekly budget and enrollment meetings.
Performs and coordinates a variety of student services duties such as: advising, student records maintenance, reporting attendance data, and coordination of multiple student activities across departments.
Developed school mentorship program and collaborated with school staff to identify, recruit, and coordinate mentor-mentee relationships.
Provides thorough mediation and crisis intervention between students, faculty, and staff to ensure the well-being and safety of everyone.
Liaison to administrative leaders concerning the needs of special student populations (first generation, low SES, and students with disabilities).
Behavior Intervention Specialist
Crosby High School
Waterbury, Connecticut
01.2014 - 01.2020
Developed, implemented, and evaluated culturally specific behavioral interventions for 200+ students.
Created curriculum and outreach initiatives for all school students at Crosby High School.
Performed other duties as assigned such as conflict resolution, community-based outreach, designed school-wide truancy initiative, and conducted home visits to foster family integration.
Monitored and maintained academic and behavioral progress to support student success.
Worked collaboratively with the student's educational team and parents to develop and implement intervention strategies.
Educational Assistant
ComCAP Program, Naugatuck Valley Community College
Waterbury, Connecticut
01.2009 - 01.2017
Spearheaded the development and implementation of a tailored curriculum for over 100 high school students, greatly enhancing their learning experience and academic achievement.
Supervised and provided comprehensive training to a team of 10-15 tutors associated with the ConnCAP Program, fostering a productive and supportive learning environment.
Maintained meticulous records pertinent to the program, contributing to efficient program evaluation and compliance with educational standards.
Coordinated and executed targeted college readiness interventions for students from special populations, including those from low socioeconomic backgrounds, students with disabilities, and pre-First-Generation students.
Coordinated educational activities and events, fostering a collaborative learning environment.
Monitored student progress and provided feedback to improve academic performance.
Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
Admissions Counselor
University of Bridgeport
Bridgeport, Connecticut
01.2010 - 01.2012
Served as coordinator for college readiness interventions for underserved students for the Long Island and Queens Honors Program.
Developed and implemented programmatic recruitment goals for incoming high school students.
Referred students to appropriate support services as needed, such as Financial Aid, Enrollment Services, Student Support Services, and Career Services.
Counseled students and parents on matters such as: Application completion, budget planning, debt management, and the general financial aid process.
Represented the University of Bridgeport at recruitment fairs, community events, and university open houses.
Participated in the review of admission applications and served as a transcript evaluator.
Guided prospective students through admissions process, addressing inquiries and providing personalized support.
Developed and implemented recruitment strategies to enhance student enrollment and engagement.
Collaborated with academic departments to ensure accurate program information for applicants.
Analyzed enrollment data to identify trends, informing strategic decision-making for future recruitment efforts.
Education
Ed.D. - Educational Leadership
University of Bridgeport
Bridgeport, Connecticut
05.2025
Sixth Year Certificate of Advanced Study - Educational Administration and Supervision
University of Bridgeport
Bridgeport, Connecticut
01.2022
Master of Arts - Global Development and Peace
University of Bridgeport
Bridgeport, Connecticut
01.2013
Bachelor of Arts - History
Western Connecticut State University
Danbury, Connecticut
01.2008
Skills
Program Development and Implementation
Educational Evaluations and Assessment
Diversity and Inclusion Programming
Intercultural Proficiency
Social Media Management
Student Leadership and Development
Proficiency in Arabic
Knowledge of Banner, Slate CRM, Workday, VIP systems and Adobe
Certification
CPI Certified in Nonviolent Crisis Intervention | 2023
Academic Intern | 2013
Al-Quds Center for Political Studies, Amman, Jordan
Associate Director, Graduate Admissions at University of Tennessee, KnoxvilleAssociate Director, Graduate Admissions at University of Tennessee, Knoxville
Director, Graduate Recruitment and Admissions at University of Louisville, College of BusinessDirector, Graduate Recruitment and Admissions at University of Louisville, College of Business
Assistant Director of Admissions & Recruitment at The George Washington UniversityAssistant Director of Admissions & Recruitment at The George Washington University