Emy Aguirre
Porter
Summary
Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.
Overview
8
8
years of professional experience
Work History
Damage Analyst
Sterling Claims Management
San Diego, CA
07.2018 - Current
- Analyze and assess property damage claims.
- Utilize industry-specific software and tools to process claims, input data, and calculate accurate damage estimates.
- Collaborate with claims adjusters, underwriters, and legal teams to provide critical information for claim resolution.
- Develop comprehensive damage reports with clear explanations, supporting documentation, and cost breakdowns for internal and external use.
- Maintain updated knowledge of insurance regulations and guidelines to ensure compliance and fair settlement practices.
- Assist in the development of departmental procedures and process improvements to enhance efficiency.
- Assist in developing program materials, guidelines, and training.
- Collaborated with cross-functional teams to streamline workflow and enhance service delivery.
Education
Diploma - Medical Billing and Coding
Bryant and Stratton
Online05-2021
Associate of Science - Science
Lone Star College
Houston, TX05-2026
Skills
- Communicate Clearly and effectively, both orally and in writing
- Proficient in English and Spanish (FLUENT) orally and in writing
- Microsoft office
- Establishes positive collaborations inside and outside work environment for maximum productivity
- Property Damage Assessment
- Data Analysis and Reporting
- Insurance Claims Processing
- Customer Service
- Problem Solving
- Communication and Interpersonal Skills
- Industry-Specific Software
- Ability to work Hybrid/Telework schedule
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Damage Analyst
Sterling Claims Management
07.2018 - Current
Diploma - Medical Billing and Coding
Bryant and Stratton
Associate of Science - Science
Lone Star College