Emy Lopez
Aurora
Summary
Motivated and compassionate social work student with a strong devotion for advocacy, cultural humility, and client-centered support. Skilled in active listening, cultural humility and promoting equity. Experienced in collaborating on group projects, and building positive rapport with diverse individuals. Eager to apply academic knowledge and a trauma-informed, strengths-based approach in a professional setting while learning from experienced practitioners.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Breakfast Server
Eat at Syrup
05.2022 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Developed rapport with regular customers, fostering loyalty through personalized service experiences.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Banquet Server
Stonebridge Country Club
08.2021 - 05.2022
- Provided exceptional service during events, ensuring guest satisfaction and comfort.
- Coordinated table setups and arrangements for various banquet events.
- Handled guest inquiries and complaints professionally, resolving issues promptly.
- Supported event managers in executing seamless operations for large gatherings.
Education
Bachelor of Arts - Social Work
Aurora University
Aurora, Illinois, IL05-2027
Associate of Arts - Social Work
Waubonsee Community College
Sugar Grove, IL05-2024
Skills
- Multicultural Humility
- Active Listening
- Adaptability and Willingness to Learn
- Teamwork and Collaboration
- Compassionate and Patient
- Strong Work Ethic
Certification
- Mandated Reporter Online Training - November 2025
- Behavior Management Certificate- March 2025
Languages
Spanish
Native or Bilingual
Timeline
Breakfast Server
Eat at Syrup
05.2022 - Current
Banquet Server
Stonebridge Country Club
08.2021 - 05.2022
Bachelor of Arts - Social Work
Aurora University
Associate of Arts - Social Work
Waubonsee Community College