Emyly Parada
El Paso
Summary
Dynamic manager with proven success at La Coa By Good Coffee, enhancing customer satisfaction through exceptional service and effective team leadership. Skilled in inventory control and decision-making, I foster a positive work environment, mentoring staff to excel in their roles and ensuring operational excellence.
Overview
4
4
years of professional experience
Work History
Manager
La Coa By Good Coffee
03.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
Leadership Team Member
Tacos Don Cuco
07.2021 - 01.2022
- Mentored junior team members, fostering a culture of continuous learning and skill development.
- Mentored and guided employees to foster proper completion of assigned duties.
- Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
- Increased employee retention by designing and implementing comprehensive training programs.
Education
High School Diploma -
Cobach 14
Cuauhtémoc08-2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Manager
La Coa By Good Coffee
03.2022 - Current
Leadership Team Member
Tacos Don Cuco
07.2021 - 01.2022
High School Diploma -
Cobach 14
Similar Profiles
Melissa De Horta SaenzMelissa De Horta Saenz
Cashier/Restaurant Hostess at La Coa by Good CoffeeCashier/Restaurant Hostess at La Coa by Good Coffee
Zorig GaltZorig Galt
Assistant Barista at Good Barista Coffee BeanAssistant Barista at Good Barista Coffee Bean
Savannah LarsonSavannah Larson
Barista at Good City Coffee Co.Barista at Good City Coffee Co.