Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Emyni Grant

San Antonio

Summary

Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with an upbeat, positive attitude, and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction, and contribute to company success. Articulate, enthusiastic, and results-oriented, with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Dunns Transport LLC
San Antonio
05.2024 - 03.2025
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Developed strong customer relationships to encourage repeat business.

Education

High School Diploma -

Judson High School
San Antonio, TX
06-2024

Skills

  • Customer service
  • Data analysis
  • Microsoft Excel
  • Customer relationship management
  • Sales tracking
  • Time management
  • Effective communication
  • Problem solving
  • Punctuality and reliability
  • Team collaboration
  • Positive and professional
  • Conflict resolution
  • Critical thinking
  • Project management
  • Research
  • Schedule mastery
  • Active listening
  • Technical troubleshooting
  • Assertiveness
  • Documentation
  • Tactful and diplomatic
  • Typing proficiency
  • Coordination
  • Creative problem solving
  • Adaptability and flexibility

Affiliations

  • Freelance Artist
  • Writer

Certification

  • Adobe Certified Professional (Visual Effects & Motion Graphics using Adobe After Effects 2023)

Timeline

Customer Service Representative

Dunns Transport LLC
05.2024 - 03.2025

High School Diploma -

Judson High School

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Emyni Grant