Ena Carter
New York
Summary
Dynamic Community Habilitation Supervisor at Unique Life Inc. with a proven track record in staff development and complex problem-solving. Enhanced team performance through effective training and communication, leading to improved service delivery. I foster strong relationships to ensure compliance and operational excellence.
Proactive and goal-oriented professional with excellent time management. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Community Habilitation Supervisor
Unique Life Inc.
02.2008 - Current
- Supervised daily operations, ensuring compliance with protocols and quality standards.
- Train new team members how to efficiently navigate through the evero system, to ensure a smooth and effective work flow.
- Developed effective Staff Action Plans in alignment with goals and specifications for the people we serve.
- Conducted regular performance evaluations, providing constructive feedback to enhance employee development.
- Resolve issues promptly, maintaining consistent service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding meetings and encouraging open dialogue among all members.
- Ensure seamless communication between departments.
- Conduct thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Attend Life plan meeting with Care mangers and individual to improve the growth for the people we serve.
- Handle and monitor MetroCards inventory.
- Attend monthly Supervisor meeting to improve the operations of the agency.
Education
GED -
Stevenson High School
The Bronx, NYSkills
- Goal oriented
- Decision-making
- Staff development
- Relationship building
- Verbal and written communication
- Documentation and reporting
- Multitasking Abilities
- Time management
- Adaptability and flexibility
- Professionalism
- Self motivation
- Reliability
- Complex Problem-solving
Accomplishments
- Supervised team of 43 staff members.
Timeline
Community Habilitation Supervisor
Unique Life Inc.
02.2008 - Current
GED -
Stevenson High School