Assisted in the development of policies and procedures related to operations management activities
Created ad hoc reports as requested by management, partners or secretaries
Analyzed discrepancies between vendor statements and company records to identify errors or missing information
Managed accounting support mailbox while promoting high customer satisfaction by resolving problems with knowledgeable and friendly service
Demonstrated leadership by making improvements to work processes and helping to train others
Operational Analyst
Axiom
Chicago, IL
10.2021 - 05.2023
Analyzed systems and processes to understand current functionality and impact of operational changes
Gathered, organized and entered data into Salesforce and OpenAir
Trained and mentored new team members on legal resource engagement systems and policies
Identified integration issues across different software systems
Input legal resource contract and engagement information into Excel spreadsheets and company databases to provide leaders with quick access to essential data
Accounts Payable Clerk
Swedish Covenant Hospital
Chicago, IL
07.2015 - 03.2020
Handled high-volume invoice processing with minimal supervision
Generated accounts payable reports for management review
Prepared and updated vendor files, including tax and insurance information
Trained and mentored new team members on accounts payable systems and policies
Interventional Radiology Technologist at Prime Healthcare - St.Francis HospitalInterventional Radiology Technologist at Prime Healthcare - St.Francis Hospital