Summary
Overview
Work History
Education
Skills
Timeline
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Enaya Chick

Philadelphia,PA

Summary


Responsible and dedicated customer service with proven multitasking and organizational skills. Proficient in operating in fast-paced environments to coordinate paperwork, process payment and complete orders. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,

Overview

3
3
years of professional experience

Work History

Take-Out Specialist

Red Lobster
Philadelphia, PA
05.2021 - 04.2022
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all food products are available.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Customer Service Representative

Domino's Pizza
Philadelphia, PA
01.2021 - 04.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded proactively and positively to rapid change.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.

Food Prep Cook

Aunties Biscuits
Philadelphia, PA
11.2019 - 12.2020
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator..
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Packaged and stored food products following proper handling and preservation methods.

Landscaping Crew Member

Family Business
Philadelphia, PA
06.2018 - 09.2019
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Loaded and unloaded mowing equipment at customer locations.
  • Used hand and power tools to maintain plantings and green spaces.
  • Maintained grounds by trimming, weeding and general clean-up.
  • Performed planting, watering, mulching and edging of lawns.
  • Maintained routine landscaping schedules to boost lawn health.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Developed lasting customer relationships and grew network over time.

Education

High School Diploma -

Paul Robeson High School For Human Services
Philadelphia, PA
06.2022

Skills

  • Efficient and Detail-Orientiented
  • Active Listening
  • Critical Thinking
  • Customer Service

Timeline

Take-Out Specialist

Red Lobster
05.2021 - 04.2022

Customer Service Representative

Domino's Pizza
01.2021 - 04.2021

Food Prep Cook

Aunties Biscuits
11.2019 - 12.2020

Landscaping Crew Member

Family Business
06.2018 - 09.2019

High School Diploma -

Paul Robeson High School For Human Services

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Enaya Chick