Enderson Hernandez

I own my own company

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Transported goods between warehouse locations according to shipment and storage needs.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.

• Supervised shipping team of Number employees.
• Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
• Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
• Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
• Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
• Pulled, verified, and packaged items for shipment.
• Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
• Utilized tracking software to monitor shipments, resolving any issues promptly to prevent delays.
• Established strong relationships with vendors and suppliers to guarantee reliable service and quality products for shipping needs.
• Prepared shipping documents and invoices, processed payments, and fielded client questions.
• Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
• Organized storage areas to optimize materials movements and minimize labor hours.
• Assigned tasks to team members to complete within designated time frames.
• Trained new team members on proper and safe use of tools and equipment.
• Determined staffing needs, developing schedules to staff all shifts.