Volunteer to orphans, Planting trees for the
Endwell Timothy Mpela Vilakazi
Risk Management Business
Cape Town,WC
Summary
Dynamic Business Risk Consultant with a proven track record at Ccardesa, specializing in enterprise risk management and compliance monitoring. Expert in developing risk mitigation strategies that enhance operational efficiency and strengthen internal controls. Recognized for exceptional analytical thinking and fostering team collaboration to drive impactful results in risk assessment initiatives.
Risk management professional with strong expertise in identifying, assessing, and mitigating potential threats. Adept at analyzing complex data, developing robust strategies, and implementing effective solutions that enhance organizational resilience. Known for fostering collaboration, delivering results, and adapting to evolving challenges. Effective communicator with strong background in regulatory compliance, financial analysis, and risk assessment.
Overview
4
4
Languages
33
33
years of professional experience
Work History
Business Risk Consultant
Ccardesa - Botswana
05.2023 - 09.2023
- Conducted risk assessments to identify potential vulnerabilities in financial processes.
- Assisted in developing risk management strategies to mitigate identified risks.
- Analyzed data to support compliance with regulatory requirements and internal policies.
- Collaborated with team members to enhance risk reporting mechanisms and improve accuracy.
- Monitored industry trends to inform decision-making related to emerging risks.
Short-Term Risk Underwriter
Lidwala Insurance Company
01.2014 - 02.2018
- Analyzed insurance applications to assess risk and determine coverage eligibility.
- Evaluated underwriting guidelines to ensure compliance with company policies and industry regulations.
- Collaborated with agents to clarify application details and expedite decision-making processes.
- Developed and maintained strong relationships with clients to facilitate effective communication of policy terms.
- Implemented process improvements that enhanced efficiency in risk assessment procedures.
- Reviewed and revised underwriting decisions based on changing market conditions and client feedback.
- Mentored junior underwriters in best practices for evaluating complex insurance applications.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
- Achieved faster turnaround times in application processing by optimizing workflows within the underwriting department.
- Ensured compliance with regulatory requirements through diligent monitoring of industry changes and updating internal policies accordingly.
- Reduced underwriting cycle times, prioritizing urgent applications and employing effective time management strategies.
- Elevated company reputation by maintaining high accuracy in risk evaluation and policy pricing.
- Enhanced policyholder retention with personalized underwriting approaches tailored to individual needs.
- Conducted thorough market research for better risk prediction, enhancing underwriting standards.
- Enhanced customer satisfaction, providing detailed explanations on underwriting decisions and policy benefits.
- Strengthened compliance with industry standards, conducting regular audits of underwriting procedures.
- Achieved high levels of underwriter certification, demonstrating commitment to professionalism and continuous learning.
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
Insurance Premiums Credit Controller
Lidwala Insurance Company
04.2013 - 12.2013
- Managed collections process to minimize outstanding debts and improve cash flow.
- Implemented payment plans for clients, fostering positive relationships and enhancing customer satisfaction.
- Led credit assessment procedures, ensuring robust risk management practices were followed.
- Streamlined invoicing processes, reducing discrepancies and improving accuracy in billing statements.
- Trained junior staff on credit control policies and best practices to enhance team performance.
- Developed reporting tools for monitoring account statuses, increasing visibility into collection efforts.
- Collaborated with cross-functional teams to resolve disputes and ensure timely payments from clients.
- Supported sales teams by providing accurate credit information for new and existing customers.
- Increased collection rates through proactive account management and regular follow-ups with clients.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
- Maintained accurate records of all communications related to debtor management for audit purposes.
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Reviewed customer accounts for compliance with repayment obligations.
- Ensured compliance with relevant financial regulations and legislation in all credit control activities.
- Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Facilitated the resolution of complex customer disputes, working closely with internal stakeholders to achieve mutually beneficial outcomes.
- Improved cash flow by implementing efficient credit control policies and procedures.
- Mitigated potential losses from high-risk customers by liaising with external collections agencies when necessary.
- Streamlined the credit control process by developing a comprehensive debtor management system.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Assisted in maintaining a healthy cash flow by promptly identifying and addressing potential credit risks.
Accounting Software Consultant
Accounts Management Group -AM Group
03.2011 - 03.2013
- Analyzed client requirements to recommend tailored accounting software solutions.
- Developed and delivered training sessions for software implementation and best practices.
- Streamlined client onboarding processes, reducing setup times and improving user satisfaction.
- Conducted system audits to ensure compliance with financial regulations and standards.
- Led post-implementation reviews, identifying areas for ongoing support and improvements.
- Performed software demonstrations for potential clients, highlighting strengths of Sage - 360, accounting software and D-Bit Payroll Software.
- Maintained a high level of client satisfaction by providing ongoing support and troubleshooting assistance as needed.
- Facilitated user acceptance testing sessions to ensure that implemented solutions met client expectations prior to full deployment.
- Customized and optimized accounting software to meet unique business needs, leading to improved efficiency.
- Conducted comprehensive software training sessions for staff members, resulting in increased productivity and proficiency.
- Consistently met or exceeded performance metrics related to project timelines, budget adherence, and overall client satisfaction levels.
- Evaluated client requirements and recommended appropriate accounting software solutions based on specific needs and goals.
- Provided valuable input during the development phase of new software products, ensuring features were aligned with customer needs.
- Assisted clients in transitioning from outdated systems to robust accounting software platforms, ensuring seamless data migration and minimal disruptions.
- Enhanced financial accuracy with the integration of advanced accounting software tools.
- Designed, tested, installed and monitored new systems.
- Executed program modifications and changes and documented results of software research tools and applications.
- Attended industry conferences, performing promotional and educational duties for company.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
Senior Financial Advisor - Credit Controller
Royal Insurance Company - SRIC
07.2002 - 06.2010
- Managed credit control processes to minimize financial risk and ensure timely payments.
- Reviewed customer accounts for discrepancies, resolving issues efficiently to maintain accurate records.
- Trained junior staff on credit management systems, enhancing team performance and accuracy in data entry.
- Analyzed customer payment trends, identifying potential risks and recommending proactive measures.
- Conducted regular audits of accounts receivable processes, ensuring compliance with industry regulations and standards.
- Supported sales teams by providing accurate credit information for new and existing customers.
- Increased collection rates through proactive account management and regular follow-ups with clients.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
- Ensured compliance with relevant financial regulations and legislation in all credit control activities.
- Obtained payments and entered details into system.
- Enhanced company reputation through professional communication with customers, resolving disputes, and negotiating payment plans.
- Facilitated the resolution of complex customer disputes, working closely with internal stakeholders to achieve mutually beneficial outcomes.
- Kept all operations compliant with applicable regulations and established company policies.
- Trained and mentored new department employees to maximize performance.
- Strengthened interdepartmental relationships between finance, sales, operations, and logistics departments to ensure seamless client interactions throughout the order-to-cash cycle.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Increased flow of financial information throughout company by improving communication strategies.
- Directed corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
Forensic Investigator
Anti-Corruption Commission
11.2001 - 06.2002
- Conducted thorough investigations into corruption allegations, ensuring adherence to legal protocols and ethical standards.
- Analyzed financial records and transaction data to identify discrepancies and potential fraud indicators.
- Collaborated with law enforcement agencies to gather evidence and support criminal prosecutions related to corruption cases.
- Prepared detailed reports summarizing findings, recommendations, and investigative procedures for internal use and legal proceedings.
- Enhanced investigative methodologies by integrating advanced forensic technology tools for data analysis and evidence collection.
- Oversaw case management processes, ensuring timely follow-up on leads and maintaining comprehensive documentation of investigative activities.
- Conducted in-depth analyses of digital evidence, such as computer hard drives and mobile devices, to uncover crucial investigative leads.
- Innovated new evidence handling processes to minimize contamination risk while preserving the integrity of samples.
- Supported legal proceedings by providing well-documented reports and expert witness testimonies in court.
- Enhanced evidence collection by implementing meticulous forensic examination techniques and procedures.
- Developed a system for prioritizing high-profile cases, expediting case resolution times without sacrificing quality or attention to detail.
- Participated in cross-functional teams that developed strategies to combat emerging criminal trends within the community effectively.
- Utilized advanced techniques to identify and analyze evidence.
Auditor
National Audit Office
03.1991 - 11.2001
- Conducted comprehensive financial audits to ensure compliance with regulatory standards and internal controls.
- Evaluated risk management processes and identified areas for operational improvement within audited entities.
- Collaborated with cross-functional teams to develop effective audit strategies aligned with organizational goals.
- Analyzed complex financial data to provide actionable insights and recommendations for enhanced performance.
- Led audit teams in executing detailed fieldwork, ensuring adherence to professional auditing standards.
- Mentored junior auditors, fostering skill development and promoting best practices in audit methodologies.
- Developed and implemented strategic audit plans that optimized resource allocation and increased efficiency.
- Presented findings and recommendations to senior management, driving informed decision-making across departments.
- Recorded audit findings to enable timely corrective measures.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Planned and executed follow-up audits at appropriate intervals.
- Followed established auditing processes to meet internal and regulatory requirements.
- Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
- Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Analyzed data and findings to prepare reports detailing financial information.
- Improved audit efficiency with implementation of advanced software tools.
- Optimized resource allocation during audit projects, maximizing team productivity and effectiveness.
- Conducted forensic audits to thoroughly investigate and address suspected fraud activities.
- Maintained up-to-date knowledge of industry regulations and standards, ensuring audit practices remained compliant.
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
Education
Post-Grad. Diploma in Risk Insurance – Non-Life - Program in Short Term Insurance Risk (76546)- NQF
Insurance Institute of South Africa –NQF 6
Pretoria, South Africa 04.2001 -
BBA - FAIS - Regulatory Examination - Level 5
Moonstone (Information Refinery) Business School
Stellenbosch, South Africa 04.2001 -
MBA - Program in Short Term Risk Insurance – Associate
University of South Africa (UNISA)-NQF 7
Pretoria, South Africa 04.2001 -
J.D. - Performance Auditing
Intl. Development Institute (IDI) –INTOSAI
Den Haag, Netherlands 04.2001 -
Auditing Technology - Auditing of Computer Based Accounting Systems
Eastern & Southern Africa Management Institute (ESAMI)
Arusha, Tanzania 04.2001 -
Certificate in Internal Auditing, - Auditing
Ern & Southern Africa Management Institute (ESAMI)
Arusha, Tanzania 04.2001 -
Dipl. in Financial Accounting – Sage 360, ACCPAC - Accounting And Finance
Damelin Management College
Randburg, South Africa 04.2001 -
High School Diploma -
University of Cambridge, Mater Dolorosa School
Mbabane, Swaziland 04.2001 -
Skills
Enterprise risk management
Financial risk management
Compliance monitoring
Audit support
Operational risk assessment
Risk mitigation strategies
Internal controls evaluation
Business continuity planning
Insurance risk assessment
Emerging risks identification
Time management
Attention to detail
Multitasking and organization
Team collaboration
Verbal and written communication
Decision-making
Client relationship management
Analytical thinking
Risk assessment
Staff management
Strategic planning
Microsoft Office Suite
Customer needs assessment
Internal auditing
KPI tracking
Workflow Analysis
Operational reporting
Financial advising
Product management
Gap analysis
Cost-benefit analysis
Consulting
Project presentation
Reporting and documentation
Affiliations
- Risk Management Institute of South Africa
- Insurance Institute of South Africa
- Institute of Accountancy
Interests
Timeline
Business Risk Consultant
Ccardesa - Botswana
05.2023 - 09.2023
Short-Term Risk Underwriter
Lidwala Insurance Company
01.2014 - 02.2018
Insurance Premiums Credit Controller
Lidwala Insurance Company
04.2013 - 12.2013
Accounting Software Consultant
Accounts Management Group -AM Group
03.2011 - 03.2013
Senior Financial Advisor - Credit Controller
Royal Insurance Company - SRIC
07.2002 - 06.2010
Forensic Investigator
Anti-Corruption Commission
11.2001 - 06.2002
BBA - FAIS - Regulatory Examination - Level 5
Moonstone (Information Refinery) Business School
04.2001 -
Post-Grad. Diploma in Risk Insurance – Non-Life - Program in Short Term Insurance Risk (76546)- NQF
Insurance Institute of South Africa –NQF 6
04.2001 -
MBA - Program in Short Term Risk Insurance – Associate
University of South Africa (UNISA)-NQF 7
04.2001 -
J.D. - Performance Auditing
Intl. Development Institute (IDI) –INTOSAI
04.2001 -
Auditing Technology - Auditing of Computer Based Accounting Systems
Eastern & Southern Africa Management Institute (ESAMI)
04.2001 -
Certificate in Internal Auditing, - Auditing
Ern & Southern Africa Management Institute (ESAMI)
04.2001 -
Dipl. in Financial Accounting – Sage 360, ACCPAC - Accounting And Finance
Damelin Management College
04.2001 -
High School Diploma -
University of Cambridge, Mater Dolorosa School
04.2001 -
Auditor
National Audit Office
03.1991 - 11.2001
Golfing
Wellness programs and business corporate marketing and counseling