Endyah Saxbie
Tampa,USA
Summary
WORK HISTORY
Overview
2026
2026
years of professional experience
Work History
Admission Representative
Ultimate Medical Academy Online
Tampa, FL
08.2024 - Current
- Prepared and submitted admission reports outlining key data
- Maintain compliance with state and accreditation of department of education standards
- Conduct follow up calls for student and admission activities
- Provide information to prospective student about the school and general expectations for satisfactory performance
Patient Access Representative
Tampa General Hospital Emergency Room
Tampa, FL
05.2024 - 08.2024
- Collaborated with other departments to ensure quality customer service was delivered.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Greeted patients upon arrival
- Received and processed visitors concerned to help improve hospital performance
Sales Representative
TruGreen
Tampa, FL
01.2024 - 05.2024
- Dial out calls in outbound sales to convince previous customers to come back
- Explain benefits of lawn care
- Receive inbound calls and exceed customers' needs
- Set them up for lawn care
Customer Service Representative
Mercedes-Benz Group
Tampa, FL
10.2023 - 01.2024
- Help customers with roadside assistance
- Dispatch tow or tech out to help customers
PCA Personal Care Assistant
Ecumenical Retirement Community
Pennsylvania
04.2023 - 08.2023
- Care for residents' daily needs
- Shower, clothe, feed residents
- Do activities and take to bathroom
Collections Specialist
Aston Carter
2021 - 2023
- Managed collections processes to ensure timely payment from clients.
- Analyzed customer accounts to identify overdue payments and initiate follow-up actions.
- Developed strong relationships with clients to facilitate effective communication regarding outstanding balances.
- Utilized collection software to track and document all interactions with customers.
- Negotiate payoff deadlines
- Plan an action plan to recover outstanding payments
Receptionist
Mario's Car Lot
Tampa, FL
02.2021 - 04.2021
- Order car parts, greet customers
- Type up receipts, calculate prices
- Answer phone calls
Babysitter/Nanny
Private Caregiving Services
Harrisburg
09.2018 - 04.2019
- Feed, bathe, clothe, change children
- Do activities, prepare meals, put down for naps
Education
High school diploma -
Thomas Jefferson High School
Tampa, FLSkills
- Sales
- Cashiering
- Retail Sales
- Cash Handling
- Customer Service
- Organizational Skills
- Commercial Cleaning
- Caregiving
- Communication skills
- Hospitality
- Cash register
- Medical office experience
- Medical terminology
- Windows
- Marketing
- Retail sales
- Front desk
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Microsoft Powerpoint
- Writing skills
- Typing
- Microsoft Outlook
- Computer skills
- Project coordination
- Administrative experience
- Care plans
- Working with people with developmental disabilities
- Home health
- Direct support
- Collections
Personal Information
Timeline
Admission Representative
Ultimate Medical Academy Online
08.2024 - Current
Patient Access Representative
Tampa General Hospital Emergency Room
05.2024 - 08.2024
Sales Representative
TruGreen
01.2024 - 05.2024
Customer Service Representative
Mercedes-Benz Group
10.2023 - 01.2024
PCA Personal Care Assistant
Ecumenical Retirement Community
04.2023 - 08.2023
Receptionist
Mario's Car Lot
02.2021 - 04.2021
Babysitter/Nanny
Private Caregiving Services
09.2018 - 04.2019
High school diploma -
Thomas Jefferson High School
Collections Specialist
Aston Carter
2021 - 2023