Eneasha Whitman
Tifton,GA
Summary
Dynamic Universal Banker with a proven track record at Colony Bank, excelling in cash handling and customer service. Adept at developing customer relationships and enhancing financial literacy, I consistently meet sales goals while fostering a welcoming environment. Skilled in banking software navigation, I prioritize client satisfaction and efficient transaction processing.
Overview
13
13
years of professional experience
Work History
Universal Banker
Colony Bank
Tifton, GA
08.2016 - Current
- Executed customer transaction processing with banking software and tools to enhance operational efficiency.
- Assisted clients with account inquiries, ensuring clarity and satisfaction.
- Educated customers on banking products and services to enhance financial literacy.
- Met my incentive goals every quarter.
- Collaborated with team members to maintain a welcoming branch environment.
- Managed over 50% of account openings.
Customer Service Representative
Kmart, Sears Holding
Tifton, GA
02.2014 - 08.2016
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Assisted in training new team members on customer service protocols and systems.
- Managed inventory discrepancies through accurate data entry and reporting procedures.
- Streamlined checkout processes to reduce wait times and improve customer experience.
- Managed 50% of the phone calls.
Patient Care Assistant
Irwin County Hospital
Ocilla, GA
05.2013 - 01.2014
- Facilitated daily living activities for patients, prioritizing comfort and safety.
- Oversaw monitoring of vital signs and communicated changes to nursing staff without delay.
- Oversaw accurate maintenance of patient records to enhance communication among care teams.
- Facilitated collaboration among multidisciplinary teams to design and execute tailored care plans.
Education
High School Diploma - Patient Care Assistant
Wiregrass Georgia Technical College
Fitzgerald, GA2011
High School Diploma - Dual Enrollment
Fitzgerald High School
Fitzgerald, GA05.2007
Skills
- Branch operations
- Cash handling proficiency
- Electronic funds transfer
- Customer needs assessment
- Communication skills
- Leadership skills
- Training skills
Timeline
Universal Banker
Colony Bank
08.2016 - Current
Customer Service Representative
Kmart, Sears Holding
02.2014 - 08.2016
Patient Care Assistant
Irwin County Hospital
05.2013 - 01.2014
High School Diploma - Patient Care Assistant
Wiregrass Georgia Technical College
High School Diploma - Dual Enrollment
Fitzgerald High School