Summary
Overview
Work History
Education
Skills
Certification
Currentcommitteememberships
Membershipinprofessionalassociations
Authored
Presentations
Awards
References
Accomplishments
Languages
Timeline
Generic

Eneida Cruz

Raritan Township,NJ

Summary

Ambitious Clinical Supervisor seeking to bring extensive background and track record of success in developing robust integrated nursing teams. Focused on promoting highest standards of service when developing training programs, policies, and procedures.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Director of Clinical Operations

The Stone Center of New Jersey, LLC
Newark
11.2000 - Current
  • Resolved escalated issues from patients or their families concerning quality-of-care concerns or complaints.
  • Collaborated with external stakeholders such as regulatory agencies, vendors, and suppliers to ensure compliance with relevant laws and regulations.
  • Provided technical expertise and advice on various aspects of clinical operations management.
  • Created and maintained detailed records of clinical operations activities.
  • Reviewed existing protocols and developed new ones when necessary.
  • Organized training sessions for staff members on topics related to clinical operations procedures.
  • Monitored patient outcomes data to evaluate effectiveness of treatments delivered by the organization.
  • Participated in strategic planning initiatives aimed at optimizing organizational resources while maintaining high standards of care delivery.
  • Identified opportunities for cost savings through improved operational efficiencies.
  • Ensured timely completion of all required paperwork related to regulatory requirements or accreditation standards.
  • Analyzed trends in clinical operations performance metrics to identify areas of improvement.
  • Formulated strategies for improving clinical operations, including process optimization and workflow design.
  • Implemented strategies designed to reduce errors associated with medical documentation.
  • Maintained relationships with key stakeholders in order to facilitate effective communication between them and the organization.
  • Conducted regular audits to monitor adherence to established procedures within the department.
  • Improved medical equipment competencies and care best practices through various ongoing learning options.
  • Interviewed applicants and made recommendations for new hires.
  • Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel.
  • Devised training programs to close gaps in nurse and staffs' competencies.
  • Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
  • Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
  • Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Recruited, hired and trained new medical and facility staff.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.

Associate Head Nurse/ Infection Control Coordinator

The Stone Center of New Jersey, LLC
Newark
11.1997 - 11.2000
  • Educated patients on their medical condition, treatment plans, and self-care management techniques.
  • Provided guidance to new employees regarding policies and procedures within the organization.
  • Participated in quality improvement initiatives in order to improve patient outcomes.
  • Facilitated communication between members of the healthcare team by attending interdisciplinary meetings.
  • Ensured that all documentation was accurate and up-to-date according to established guidelines.
  • Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
  • Administered medications and treatments in accordance with physician orders.
  • Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
  • Performed physical assessments to identify any changes in the patient's condition or needs.
  • Provided nursing care for patients with various medical diagnoses and treatments.
  • Maintained a safe environment for both staff and patients through adherence to safety protocols.
  • Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
  • Responded quickly and effectively to changes in condition or response to treatment.
  • Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
  • Administered medications, tracked dosages, and documented patient conditions.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Used sterile techniques to prepare patients for procedures.
  • Assisted physician with examinations, tests and procedures.
  • Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Created, implemented and evaluated patient care plans with medical team.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Performed environmental rounds, assessing areas for potential sources of contamination or cross-contamination.
  • Conducted surveillance of healthcare associated infections, analyzed data and identified trends.
  • Maintained current knowledge on advances in Infection Control guidelines through continuing education programs.
  • Advised healthcare personnel on appropriate methods of disinfecting instruments used during patient care activities.
  • Collaborated with interdisciplinary teams to develop plans for preventing and controlling infections.
  • Provided education and training to staff on infection prevention and control practices.
  • Developed educational programs for hospital personnel, patients and families to enhance knowledge of infection control.
  • Monitored procedures for hospital staff regarding sterilization, disinfection and decontamination of personnel, instruments and equipment.
  • Participated in continuing education opportunities, reviewing professional publications, and attending activities.
  • Wrote and submitted final reports detailing successes and failures in each investigation and recommended corrective actions.

Staff Nurse/Preceptor/Charge Nurse

University Hospital
Newark
11.1988 - 11.1997
  • Neuro – Intensive Care Unit
  • Collaborated with interdisciplinary team members to develop plans of care for patients.
  • Developed individualized teaching strategies for each patient based on their specific needs.
  • Monitored vital signs and documented changes in a timely manner.
  • Administered medications as prescribed by physicians.
  • Ensured that all equipment was properly maintained according to safety protocols.
  • Counseled patients on lifestyle changes necessary for improved health outcomes.
  • Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
  • Conducted patient education on medical treatments and procedures.
  • Provided direct patient care including wound dressing, administering medication and IV therapy.
  • Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
  • Maintained accurate records of patient progress notes, medications administered and other relevant data.
  • Coordinated with other healthcare professionals to ensure quality patient care.
  • Maintained a clean work environment by following proper sanitation guidelines.
  • Actively participated in departmental meetings, training sessions and educational seminars.
  • Provided emotional support to patients facing difficult diagnoses or treatments.
  • Adhered to strict confidentiality policies when dealing with sensitive information.
  • Managed multiple tasks simultaneously while maintaining quality standards of care.
  • Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
  • Addressed rapid response and code situations by strategically organizing and delegating tasks.
  • Transported patients to and from rooms and prepared for treatments according to individual specifications.
  • Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
  • Communicated effectively with physicians and provided support during surgical procedures.
  • Coordinated care with charge nurse and other staff through daily communication.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
  • Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Monitored progress of preceptee in meeting goals set forth by the program curriculum.
  • Discussed ethical considerations related to patient care decisions with preceptee.
  • Identified opportunities for improvement and provided constructive criticism when needed.
  • Conducted observations of preceptee performance, providing feedback on areas needing improvement or reinforcement.
  • Promoted an environment conducive to fostering open communication between nurses, physicians, and other healthcare providers.
  • Supported professional development initiatives among existing staff members.
  • Provided guidance and support to new staff members in the clinical setting.
  • Fostered an atmosphere that values cultural diversity in patient care delivery methods.
  • Coordinated communication between physicians and other healthcare professionals regarding patient care.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients.
  • Ensured that all documentation was completed accurately according to established policies and procedures.
  • Monitored vital signs, medication administration, and fluid balance for assigned patients.
  • Implemented safety protocols when administering medications or performing treatments.
  • Ensured compliance with infection control protocols throughout the facility.
  • Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
  • Provided direct patient care, including assessments and treatments, to a variety of patients.
  • Developed and implemented nursing care plans for individual patients based on their needs.
  • Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
  • Organized and delegated tasks during rapid response and high-pressure code situations.
  • Built and maintained strong working relationships between nursing department and other disciplines.
  • Educated patients, caregivers and families on diagnoses, treatment and disease prevention.

Staff Nurse/Charge Nurse

University Hospital
Newark
09.1987 - 11.1988
  • Medical/Surgical/Trauma Unit
  • Assessed patients to determine their physical condition, health status and needs.
  • Monitored vital signs and documented changes in a timely manner.
  • Managed multiple tasks simultaneously while maintaining quality standards of care.
  • Provided direct patient care, including wound care and medication administration.
  • Developed individualized teaching strategies for each patient based on their specific needs.
  • Maintained a clean work environment by following proper sanitation guidelines.
  • Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
  • Provided emotional support to patients facing difficult diagnoses or treatments.
  • Administered medications as prescribed by physicians.
  • Collaborated with interdisciplinary team members to develop plans of care for patients.
  • Adhered to strict confidentiality policies when dealing with sensitive information.
  • Conducted patient education on medical treatments and procedures.
  • Maintained accurate records of patient progress notes, medications administered and other relevant data.
  • Provided emotional support to family members during difficult times or end-of-life situations.
  • Transported patients to and from rooms and prepared for treatments according to individual specifications.
  • Coordinated care with charge nurse and other staff through daily communication.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Maintained accurate records of all treatment interventions provided to each patient.
  • Actively participated in interdisciplinary team meetings to discuss patient progress toward desired outcomes.
  • Coordinated and performed patient admissions, transfers and discharges.
  • Built and maintained strong working relationships between nursing department and other disciplines.

Education

Nurse Educator Residency Program -

Rutgers University
Newark, NJ
01.2024

Doctor of Nursing Practice – Nursing Leadership -

University of Medicine and Dentistry of New Jersey
Newark, NJ
01.2010

Master of Arts Degree - Nursing Administration -

New York University
New York, NY
01.1998

Bachelor of Science Degree – Nursing -

Rutgers University
Newark, NJ
01.1987

Skills

  • Protocol development
  • Study design
  • Stakeholder Communication
  • Clinical Research
  • Document Management
  • Clinical Instruction

Certification

  • Advanced Cardio-Pulmonary Resuscitation-ACLS
  • Cardio-Pulmonary Resuscitation-BCLS
  • Certified Renal Lithotripsy Specialist-CRLS
  • Certified Board for Urologic Nurses and Associates - CURN
  • Intravenous Certification-IV

Currentcommitteememberships

  • JC Survey Preparation Committee
  • Quality Assurance Committee
  • Infection Control Committee

Membershipinprofessionalassociations

Society of Urologic Nurses and Associates

Authored

  • Chapter 6, The Stone Center of NJ, LLC in Approaches to Pain Management An Essential Guide for Clinical Leaders, Joint Commission Resources, 2003, pp. 95–105
  • Chapter 8: Real-World Examples of Cost-Effective Performance Improvement in Ambulatory Care, Cost Effective PI in Ambulatory Care, 2003, pp. 10-25
  • Easing Pain Day by Day, Advance for Nurses, Greater New York/New Jersey Edition, April 3, 2006, pp. 12-14

Presentations

  • American Lithotripsy Society Annual Conference, The Displayed Thinking Approach to Orientation and the Development of a Competency Program, March, 1998, True, True
  • National Conference on Improvement in Health Care, The Displayed Thinking Approach to Orientation and the Development of a Competency Program, November, 1998, True, True
  • Annual Conference for The Medical Group Management Association, Clinical Care Maps on Diabetes Mellitus and Myocardial Infarction, October, 1999, True, True
  • Joint Commission On Accreditation Of Healthcare Organizations National Conference on Leveraging Change Through Performance Improvement Measurement in a Competitive Healthcare Environment, The Stone Center Discharge Video, November, 1999, True, True
  • American Lithotripsy Society Annual Conference, Advancing Patient Education into the 21st Century, March, 2000, True, True
  • Society of Urologic Nurses and Associates 31st Annual Conference, Illustrated Patient Discharge Instructions, April, 2000, True, True
  • Society of Urologic Nurses and Associates 34th Annual Conference, Implementation and Patient Education of a New Technology, March, 2003, True, True
  • Society of Urologic Nurses and Associates 36th Annual Conference, Implementation of a New Technology and Urological Procedure, October, 2005, True, True

Awards

  • Trustee Performance Award, University Lithotripsy Affiliates, Inc., 1998 & 2018
  • Society for Ambulatory Care Professionals, 2000
  • Rosetta Stone Award, The Society of Urologic Nurses and Associates, 2000
  • Distinguished Performance Award, 2013

References

Available upon request

Accomplishments

Trustee Performance Award, University Lithotripsy Affiliates, Inc., 1998 & 2018

Society for Ambulatory Care Professionals, 2000

Rosetta Stone Award, The Society of Urologic Nurses and Associates, 2000

Distinguished Performance Award, 2013

Languages

Spanish
Professional

Timeline

Director of Clinical Operations

The Stone Center of New Jersey, LLC
11.2000 - Current

Associate Head Nurse/ Infection Control Coordinator

The Stone Center of New Jersey, LLC
11.1997 - 11.2000

Staff Nurse/Preceptor/Charge Nurse

University Hospital
11.1988 - 11.1997

Staff Nurse/Charge Nurse

University Hospital
09.1987 - 11.1988

Nurse Educator Residency Program -

Rutgers University

Doctor of Nursing Practice – Nursing Leadership -

University of Medicine and Dentistry of New Jersey

Master of Arts Degree - Nursing Administration -

New York University

Bachelor of Science Degree – Nursing -

Rutgers University

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Eneida Cruz