Summary
Overview
Work History
Education
Skills
Certification
Languages
Section name
Timeline
Generic

Enid Marie Santiago

Emmaus,USA

Summary

Personable Retail Assistant with years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers, and organizing merchandise. Recognized for exceptional organizational and multitasking abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Paraprofessional

GHR
09.2024 - 06.2025
  • Reported on student progress, behavior, and social skills to parents.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Helped teachers manage bus loading and unloading.

Sale Rep

Cricket Wireless
02.2024 - 07.2024
  • Contributed to team objectives in fast-paced environment.
  • Built diverse and consistent sales portfolio.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Pharmacy Associate

express care
04.2022 - 07.2022
  • Customer service over the phone refilling prescription bagging medication
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Cashier Associate

Big Lots
08.2021 - 01.2022
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Handled merchandising and restocking needs for multiple checkout lanes.

Retail Associate

Metro PCSInc
12.2017 - 06.2020
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Calculated pricing, applied discounts and collected payments to process transactions.

Education

Associate’s - Phlebotomy

McCann School of Business & Technology
Allentown, PA
08.2020

High School Diploma - undefined

Louis E Dieruff High School
Allentown, PA
06.2011

Skills

  • Account updating
  • Complaint resolution
  • Merchandise upselling
  • Problem resolution
  • Reading support
  • Social support

Certification

  • CPR Certification November 2023 to November 2026
  • Life space Crisis Intervention November 2023 to Present
  • Driver's License

Languages

Spanish - Fluent

Section name

Authorized to work in the US for any employer

Timeline

Paraprofessional

GHR
09.2024 - 06.2025

Sale Rep

Cricket Wireless
02.2024 - 07.2024

Pharmacy Associate

express care
04.2022 - 07.2022

Cashier Associate

Big Lots
08.2021 - 01.2022

Retail Associate

Metro PCSInc
12.2017 - 06.2020

High School Diploma - undefined

Louis E Dieruff High School

Associate’s - Phlebotomy

McCann School of Business & Technology

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