Proposed and implemented a more efficient system for filing, which another department subsequently adopted. Have expertise in databases, spreadsheet, and word-processing programs.
Overview
13
13
years of professional experience
Work History
Customer Service Rep
Cardinal Health INC.
Suwanee, GA
01.2020 - 02.2022
Manage incoming calls and customer service inquiries
Maintain purchasing records and track incoming items
Resolve client-billing problems and rescue accounts receivable delinquency
Monitor and evaluate all purchase order claims and ensure compliance with company regulations
Obtain purchased items by forwarding orders to suppliers.
Customer Service Representative
Duuth Healthcare Systems
Duuth, GA
10.2008 - 01.2022
Responsible for preparing and processing purchase orders
Also responsible for maintaining accurate and up-to-date price lists
Reach out to customers via telephone to verify account information
Assist in answering questions and handling complaints about the organization's products and services
Provide administrative support by managing inventory and purchase records.
Customer Service Rep
Graceand Atlanta Home Health Care LLC
Decatur, GA
08.2015 - 08.2020
File records alphabetically and numerically by subject
Monitor and expedite orders
Enter relevant data into the computer database system
Contact insurance companies to verify client's benefits, co-pays, deductibles, and effective date
File corrected claims using FORM 1500
Perform electronic filing.
Administrative Assistant
Trans Alliance Med & Drugs
Alpharetta, GA
09.2012 - 05.2016
Compile, sort, and verify the accuracy of data before entering
Prepare and process purchase orders and maintain purchasing records
Ensure claims are entered and submitted within 48 hours of receipt
Ensure appropriate administration of DME benefits based on guidelines
Nurse Practitioner / Lead Clinician at Premise Health | Cardinal Health Wellness CenterNurse Practitioner / Lead Clinician at Premise Health | Cardinal Health Wellness Center