ENIOLA DUROJAIYE
HAMMOND
Summary
Dedicated and professional job seeker with a strong background in client relations and customer service. Possessing 2 years of experience, I have developed expertise in troubleshooting hardware, software, and network issues. Skilled in delivering user-friendly solutions and providing executional support to ensure customer satisfaction. Currently pursuing a Bachelor's degree in Cybersecurity and Information Assurance to further enhance knowledge and skills in the field.
Overview
2
2
years of professional experience
Work History
Executive Trainer
Eclipse Marketing Agency
09.2024 - 01.2025
- Delivered engaging presentations at conferences, showcasing expertise in the field of executive training while positioning the organization as an industry leader.
- Improved team dynamics by facilitating interactive workshops focused on collaboration, problem-solving, and decision-making strategies.
- Built a solid reputation as a trusted expert in executive development through consistent results-driven outcomes, excellent customer service, and impeccable professionalism.
- Established a successful coaching practice, assisting clients with professional growth and career advancement.
LIFE INSURANCE AGENT
Lincoln heritage
11.2023 - 06.2024
- Cultivated new client relationships and managed existing portfolios to enhance customer engagement and retention
- Conducted financial analyses to provide customized life insurance solutions that address clients' financial security needs
- Proactively engaged with potential clients, driving a 25% increase in new policy acquisitions
- Led training programs for new agents, equipping them with the skills and knowledge necessary to excel in their roles and enhance overall team performance
- Maintained accurate customer records and documentation, ensuring compliance with company policies and industry regulations
CUSTOMER SERVICE REPRESENTATIVE
Lincoln heritage
09.2023 - 12.2023
- Provided empathetic assistance to clients, addressing concerns and resolving issues while maintaining thorough and compliant record-keeping
- Analyzed customer inquiries to provide tailored solutions, while maintaining comprehensive and accurate records for future reference
WAREHOUSE SUPPORT ASSOCIATE
Amazon
01.2023 - 09.2023
- Streamlined warehouse processes, reducing order fulfillment time and improving efficiency
- Implemented innovative solutions for inventory management
- Fostered teamwork in high-pressure environment, ensuring smooth coordination between departments
- Facilitated knowledge sharing, boosting overall productivity
- Analyzed warehouse data to identify bottlenecks, implementing targeted improvements that led to substantial efficiency gains
Education
BACHELOR'S DEGREE - CYBERSECURITY AND INFORMATION ASSURANCE
Western Governors University
HIGH SCHOOL DIPLOMA -
Morton High School
06.2022
Skills
- Client Relationship Management
- Operating systems (Windows, macOS, Linux)
- Client Acquisition
- Troubleshooting hardware and software issues
- Time Management
- Project management
Timeline
Executive Trainer
Eclipse Marketing Agency
09.2024 - 01.2025
LIFE INSURANCE AGENT
Lincoln heritage
11.2023 - 06.2024
CUSTOMER SERVICE REPRESENTATIVE
Lincoln heritage
09.2023 - 12.2023
WAREHOUSE SUPPORT ASSOCIATE
Amazon
01.2023 - 09.2023
HIGH SCHOOL DIPLOMA -
Morton High School
BACHELOR'S DEGREE - CYBERSECURITY AND INFORMATION ASSURANCE
Western Governors University
Similar Profiles
SWATI BHADANESWATI BHADANE
Digital Marketing Executive at REVIGRO MARKETING (Digital Marketing Agency)Digital Marketing Executive at REVIGRO MARKETING (Digital Marketing Agency)
Zuena Mercy RamadhanZuena Mercy Ramadhan
Brand promoter. at Tradco marketing agency, YDX, Golden marketing,Brand promoter. at Tradco marketing agency, YDX, Golden marketing,
Stephanie StilesStephanie Stiles
Sr. Copywriter & Content Strategist at Echo Marketing Agency (frm. Echo Marketing Group)Sr. Copywriter & Content Strategist at Echo Marketing Agency (frm. Echo Marketing Group)
Edward StarzykEdward Starzyk
Junior Assistant Manager at Buyer's Market & Cabinet MarketJunior Assistant Manager at Buyer's Market & Cabinet Market
Lilliana CazaresLilliana Cazares
Mental Health Worker at St. Catherine HospitalMental Health Worker at St. Catherine Hospital