Summary
Overview
Work History
Education
Skills
Timeline
Generic
ENITAN  MARTINS

ENITAN MARTINS

Texarkana,TX

Summary

Call Center Representative with expertise providing customer support in high stress environments. Exceptional computer aptitude and telephone etiquette. Committed to maintaining professional relationships to increase profitability and drive business results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position as a customer representative. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Trainee

UAMS-SW Texarkana
06.2020 - 06.2023
  • Duties include interacting with nurses, physicians, social workers, and other trainees in providing excellent care to patients, both in hospital setting, outpatient clinics, geriatric clinics, and nursing homes.
  • Did insurance peer-peer reviews for pre-authorization claims for patients benefits
  • Co-ordinated with benefits claims advisers on patient insurance matters.
  • School physicials. diasbility physicals and sports teams meetings/conferences as well as extolling the virtues and importance of these examinations to clients/customers alike
  • -Attended conferences/meetings where I sales-pitched the residency trainee program to prospective trainees/customers.

Staff Physical Therapist

Christus. St Michaels Hospital
04.2017 - 05.2020
  • Performed evaluations and assessment of patients admitted to the hospital to determine eligibility for rehabilitaion in-patient or outpatient.
  • Supervised P.T, aides, and P.T.assistants in carrying out care for patients
  • Co-ordinated with physicians, burses, social workers and case managers on patient discharge plans, as well as plan of care.
  • Attended meetings and conferences where I sales pitched the department to prospective clients/hires.

Avant Healthcare/The Renaissance at SouthShore

Staff Physical Therapist
05.2012 - 12.2014

Responsible for evaluations, assessment and drawing up a physical therapy plan of care for patients on telemetry floors, joint centre, ICU and stroke units. Responsible for supervision of P.T. aides, and P.T. assistants and collaborating with speech and language pathologists, occupational therapists, physicians, nurses and social workers, care managers in the treatment and discharge of patients

Home Health-physical Therapist

Illinois Mobile Therapy
01.2015 - 11.2016
  • Responsible for evaluating and assessing geriatric patients for home health services as well as Out patient services. Involved in assessing and evaluation of geriatric patients for out patient rehab services.
  • Involved in pitch-sales of DME equipment

Education

Bachelor of Science - Physical Therapy

University of Ibadan
Ibadan, Oyo State
09.2001

High School Diploma -

Our Lady of Apostles Secondary School
Ijebu-Ode, Ogun State
05.1995

Skills

  • Adheres to customer service procedures
  • Strong problem solving aptitude
  • Attention to detail
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations

Timeline

Trainee

UAMS-SW Texarkana
06.2020 - 06.2023

Staff Physical Therapist

Christus. St Michaels Hospital
04.2017 - 05.2020

Home Health-physical Therapist

Illinois Mobile Therapy
01.2015 - 11.2016

Avant Healthcare/The Renaissance at SouthShore

Staff Physical Therapist
05.2012 - 12.2014

Bachelor of Science - Physical Therapy

University of Ibadan

High School Diploma -

Our Lady of Apostles Secondary School
ENITAN MARTINS