Enith Grumet

Lake Worth,FL

Summary

Highly motivated and results-oriented property manager with over 9 years of experience in property management and 3 lease-up operations. Skilled in managing residential properties, optimizing leasing processes, and maintaining high occupancy rates. Demonstrated strong leadership skills and a commitment to excellent customer service, resulting in a track record of successful property lease-ups. Recognized for achieving the prestigious SEFAA Lease Up of the Year 2022. Detail-oriented and organized, effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to efficiently manage on-site activities. Focus on achieving occupancy goals and collaborating closely with property owners and decision-makers to address various needs.

Overview

years of professional experience

Work History

Property Manager

FCI Residential

05.2016 - 09.2024

Oversee lease-up operations for multiple residential properties, ensuring a smooth transition from construction to occupancy.
Develop and implement effective marketing strategies to attract prospective tenants, achieving a 95% occupancy rate within 6 months.
Conduct market research and competitive analysis to set rental rates and identify opportunities for property improvement.
Recruit, supervise and train a team of leasing agents and maintenance staff, ensuring high standards of service and performance.
Ensure compliance with local, state, and federal regulations, including Fair Housing laws.
Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
Coordinated with legal counsel when necessary in handling evictions or other disputes arising from lease violations or non-payment issues.
Led staff training initiatives focusing on customer service excellence while fostering a positive work culture for property management team members.
Collaborated with leasing agents to maintain up-to-date knowledge of available units and market trends affecting rental rates.
Implemented resident retention programs, fostering a sense of community through social events and timely communication.
Partnered closely with management team in setting strategic goals for occupancy rates, revenue growth, and overall property enhancement.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Maintained compliance of 70 Work Force Housing units.

Assistant Property Manager

FCI Residential

06.2015 - 05.2016

Assisted in the lease-up process for new residential developments, contributing to high occupancy rates
Coordinated move-in and move-out processes, ensuring a seamless experience for residents
Provided support in marketing and advertising efforts, including social media campaigns and community events
Handled resident inquiries, maintenance requests, and lease renewals with efficiency and professionalism
Maintained accurate records of leasing activities, financial transactions, and property maintenance.

Education

High School Diploma -

South Broward High School, Hollywood, FL

Skills

Lease-Up Management
Tenant Relations - Customer Service Focused
Team Support & Collaboration

Compliance and Regulations - Fair Housing
Property Management Software-Onesite, Yield Star, Financial Suite, RUM
Microsoft Office Suite (Word, Excel, PowerPoint)

Social Media & Event Planning

A passion for the property's social media platform and engaging in resident events.

Timeline

Property Manager - FCI Residential

05.2016 - 09.2024

Assistant Property Manager - FCI Residential