JADE R. GILBERT
OKC,OK
Summary
Accomplished property management professional with 28 years of experience, including roles as a Regional Manager, Floating Manager, and Senior Property Manager. Demonstrated expertise in managing diverse property portfolios, leading successful lease-ups, enhancing operational efficiency, and achieving financial targets. Skilled in strategic planning, team leadership, and compliance with industry regulations, including LITHC properties. Proven track record in delivering exceptional property performance and tenant satisfaction.
Overview
4
4
years of professional experience
Work History
Regional Property Manager
Kittle Property Group
Oklahoma City, OK
07.2023 - Current
- Region 15 includes Oklahoma, Texas, Missouri, and Colorado. Oversee a portfolio of 10 properties, and 23 employees.
- Achieve an average occupancy rate of 10% above budgeted targets through effective leasing strategies and property management on all 10 properties.
- Manage accounts receivable, reducing delinquency rates through strategic collection processes and financial oversight
- Ensure compliance with LITHC regulations, conducting regular audits and implementing corrective actions to maintain compliance
- Implement process improvements that resulted in a increase in property performance and tenant satisfaction
- Develop and execute strategic plans for upcoming lease-ups, including marketing, staffing, and operational preparations.
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.
Floating Property Manager
Kittle Property Group
Oklahoma, Missouri, Colorado, Texas, Wisconsin, Ohio, Illinois, Indiana, Georgia
07.2022 - 07.2023
- Provided on-site management support across multiple properties, ensuring smooth operations and addressing operational challenges
- Conducted lease negotiations, managed tenant relations, and resolved disputes to maintain high tenant satisfaction and retention
- Coordinated maintenance and repair tasks, supervised vendors, and ensured timely resolution of urgent issues
- Monitored property budgets and financial performance, including accounts receivable management and adherence to budgetary constraints
- Developed and implemented emergency response plans, effectively managing crises and ensuring tenant safety.
Senior Property Manager
Kittle Property Group
Oklahoma City, Oklahoma
01.2021 - 07.2022
- Directed the management of high-performance properties, including both LITHC and market-rate units, consistently exceeding occupancy goals
- Streamlined financial operations, including budgeting and forecasting, increasing net operating income
- Supervised and mentored property managers, fostering a collaborative team environment and enhancing property management practices
- Implemented marketing strategies to attract and retain tenants, achieving occupancy rate improvements
- Ensured compliance with all relevant regulations and company policies, conducting regular inspections and audits.
Education
Fair Housing Certification -
Kittel Property Group
01.2024
Certified Property Manager (CPM) -
Institute of Real Estate Management (IREM)
01.2010
Bachelor of Arts - Accounting And Business Management
Oklahoma Southwestern
01.1993
Skills
- Lease-Up Management
- Budget & Financial Oversight
- Accounts Receivable Management
- LITHC Compliance
- Team Leadership & Development
- Strategic Planning & Execution
- Tenant Relations
- Operational Efficiency
- Emergency Response
- Vendor Management
- Property Management Software: Yardi, AppFolio, RealPage
- Microsoft Office Suite: Word, Excel, PowerPoint
- Financial Reporting Tools: QuickBooks, MRI Software
Accomplishments
- Successfully managed 10 properties with an average occupancy rate above budgeted goals.
- Planned and prepared for 5 lease-ups, including strategic marketing and operational readiness.
- Reduced accounts receivable delinquency through effective financial management and collection strategies.
- Supervised a team of 23 staff members.
Affiliations
- Member, National Apartment Association (NAA)
- Member, TAAHP
References
Available upon request.
Timeline
Regional Property Manager
Kittle Property Group
07.2023 - Current
Floating Property Manager
Kittle Property Group
07.2022 - 07.2023
Senior Property Manager
Kittle Property Group
01.2021 - 07.2022
Fair Housing Certification -
Kittel Property Group
Certified Property Manager (CPM) -
Institute of Real Estate Management (IREM)
Bachelor of Arts - Accounting And Business Management
Oklahoma Southwestern