Enjoli McClendon
Palmdale,CA
Summary
A passionate leader with excellent problem-solving and communication skills, dedicated to delivering top-notch service. Skilled in driving revenue, employee relations, and administrative tasks. Proficient in Microsoft Office, filing, proofreading, and business math.
Overview
6
6
years of professional experience
Work History
Quality Control Supervisor
07.2022 - Current
- Maintained consistency and compliance with the standards of the company's bus operators, focusing on safety, customer service, reliability, and on-time performance for passengers.
Coach Operator
.
01.2021 - 07.2022
- Operated a coach consistently and complied with company standards in safety, customer service, reliability, and on-time performance.
Case Manager
10.2020 - 03.2021
- Assessed potential clients by analyzing risk and managing paperwork to ensure thorough case completion.
Education
Associate of Science - Business: Applied Business
Vocational Certificate - Business Administration: General Business
Skills
- Quality Assurance
- Quality audits
- Regulatory compliance
- Compliance monitoring
- Incident reporting
- Customer Service / Support
- Business Communication
- Problem / Conflict Resolution & Management
- Class A / B with Passenger Endorsement
Personal Information
Title: Human Relations
Timeline
Quality Control Supervisor
07.2022 - Current
Coach Operator
.
01.2021 - 07.2022
Case Manager
10.2020 - 03.2021