Ennestina Montiel
Bisbee,AZ
Summary
Dynamic Assistant Manager with a proven track record at Good 2 Go, enhancing operational efficiency and customer satisfaction. Excelled in team leadership and problem-solving, significantly improving service quality. Skilled in staff training and financial reporting, fostering a cooperative and high-performing workplace environment. Achieved notable accuracy in cash and inventory management, driving performance optimization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Good 2 Go
05.2016 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Facilitated a supportive workplace atmosphere, encouraging cooperation among staff.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Enhanced organizational efficiency through effective inventory oversight.
- Facilitated efficient information exchange and fostered clarity among teams.
- Addressed technical issues efficiently.
- Managed time-sensitive workflows for optimal efficiency.
- Managed required certification processes for safe handling of fuel and food items.
- Provided reliable aid to enhance operational efficiency.
- Managed accurate input of new inventory.
- Handled daily internal and external email communications.
- Elevated work efficiency through consistent performance optimization.
Education
Diploma -
Elfrdia Blue Devils
Elfrida, AZ05.2015
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Employee scheduling
- Operations management
- Recruiting and interviewing
- Policy enforcement
- Strategic planning
- Sales reporting
- Cost control
- Schedule oversight
- Multitasking and organization
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Scheduling and planning
- Workplace safety compliance
- Employee supervision
- Coaching and mentoring
- Recruitment and hiring
- Financial reporting
- Closing oversight
- Rewards program oversight
- Customer service and satisfaction
- Team motivation techniques
- Teamwork and collaboration
- Multitasking
- Active listening
- Scheduling and coordinating
Certification
Food handlers
Fueling safety
Timeline
Assistant Manager
Good 2 Go
05.2016 - Current
Diploma -
Elfrdia Blue Devils
Similar Profiles
Maria RimbertMaria Rimbert
Asst Manager at Good 2 GoAsst Manager at Good 2 Go
Makayla ThibaultMakayla Thibault
Operations Manager at Good 2 GoOperations Manager at Good 2 Go
Vanessa BailonVanessa Bailon
Team Leader at Good 2 GoTeam Leader at Good 2 Go