Kathryn "Milo" Moschinger
Bisbee,AZ
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving. Skilled in employing active listening and organizational talents to exceed employer expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Alex Espinosa Bisbee Funeral Home
10.2023 - Current
- Oversee front desk operations to ensure compassionate and efficient service for grieving families.
- Facilitated communication between families and staff for supportive atmosphere.
- Enhanced customer satisfaction by managing interactions with empathy and following up promptly.
Sales Associate
Sky Island Ranch
06.2022 - Current
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted customers with special requests and provided information on various cuts of meat, cooking techniques, and recipes.
- Listened to customer needs and desires to identify and recommend optimal products.
Front Desk Associate and Maintenance
Hotel La More / The Bisbee Inn
02.2023 - 10.2023
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
Journeyman Meat Cutter
Safeway
03.2020 - 02.2023
- Cut meats to customer specifications and answered questions about specialty products.
- Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
- Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
- Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
Education
Associate of Applied Science - Funeral Science
Des Moines Area Community College
Ankeny, IA10-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Office administration
- Schedule management
- Clerical support
Certification
- 10 Hour Safety Certification, OSHA
Timeline
Receptionist
Alex Espinosa Bisbee Funeral Home
10.2023 - Current
Front Desk Associate and Maintenance
Hotel La More / The Bisbee Inn
02.2023 - 10.2023
Sales Associate
Sky Island Ranch
06.2022 - Current
Journeyman Meat Cutter
Safeway
03.2020 - 02.2023
- 10 Hour Safety Certification, OSHA
Associate of Applied Science - Funeral Science
Des Moines Area Community College
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