Enoch Epps
Iowa City
Summary
Motivated professional in financial services with a strong background in customer service and cash handling. Demonstrates effective training and development skills, enhancing team performance and operational efficiency. Committed to fostering positive customer relationships while ensuring accurate inventory management.
Overview
6
6
years of professional experience
Work History
Sales Part Manager
Auto Zone
10.2023 - 06.2026
- Emphasized customer service by providing trustworthy advice and managing cash handling, including making bank deposits and processing change orders for daily operations.
- Coordinated with AutoZone locations across Iowa to order automotive parts, ensuring timely fulfillment of customer requests.
- Supervised daily operations to ensure efficient store performance.
- Trained and mentored staff on customer service best practices.
- Managed inventory levels to optimize stock availability and reduce waste.
Shift manager/ Trainer
Kum & Go
09.2022 - 09.2023
- Trained new hires on cash register operations and counted register draws after each shift to ensure accurate financial reporting.
- Trained new hires on store policy and safety protocols, including emergency procedures for robbery, fires, and natural disasters.
- Managed cash transactions accurately, booking and bank depositing.
Fork truck driver
Express Staffing/ Heritage Recycling
09.2021 - 08.2022
- Loaded and unloaded freight efficiently to maintain workflow., Created bales from recycling material to support sustainability efforts.
- Operated fork truck to transport materials within recycling facility.
- Loaded and unloaded materials from delivery trucks efficiently.
- Inspected equipment daily for safety and operational readiness.
Night shift manager
Hyvee Grocery Store
11.2020 - 08.2021
- Supervised 2-3 employees daily, stocked shelves, cleaned, and prepared production floor for daily shoppers, ensuring readiness for operations before store opening, including cash handling.
- Supervised night operations to ensure store standards and customer service excellence.
- Managed staff schedules and delegated tasks for optimal workflow efficiency.
- Trained new employees on store policies, safety protocols, and customer interaction.
Machine operator
First class staffing/ Apla inc.
Iowa City
02.2020 - 10.2020
- Packaged plastic bottles on assembly line, ensuring quality and timely output.
- Iowa city, Iowa
- Operated machinery to ensure efficient production processes at Apla Inc.
- Monitored equipment performance and performed routine maintenance as needed.
- Followed safety protocols to maintain a safe working environment for all staff.
Education
Psychology -
Kirkwood Community College
Cedar Rapids, IA08-2011
GED -
Kirkwood Learning Center
Iowa City, IA02-2000
Skills
- Parts knowledge
- Customer relationship management
- Inventory management
- Supplier negotiation
- Training and development
- Cash handling
- Customer service
Additional Information
Over 6 years, Over 2.5 years, 5 months
Personal Information
Authorized To Work: US
Timeline
Sales Part Manager
Auto Zone
10.2023 - 06.2026
Shift manager/ Trainer
Kum & Go
09.2022 - 09.2023
Fork truck driver
Express Staffing/ Heritage Recycling
09.2021 - 08.2022
Night shift manager
Hyvee Grocery Store
11.2020 - 08.2021
Machine operator
First class staffing/ Apla inc.
02.2020 - 10.2020
Psychology -
Kirkwood Community College
GED -
Kirkwood Learning Center