Christopher Deboer
Hialeah,FL
Summary
Dedicated Parts Counter Sales Person with a strong focus on customer satisfaction and problem-solving. Proven ability to enhance the purchasing experience and streamline operations.
Overview
13
13
years of professional experience
Work History
Parts Counter Sales Person
AUTONATION NISSAN MIAMI
Miami, FL
03.2018 - 04.2025
- Assisted customers in selecting automotive parts and accessories, enhancing overall purchasing experience.
- Provided comprehensive product information and technical support to customers and technicians.
- Collaborated with service department to fulfill parts requests promptly, reducing wait times for customers.
- Resolved inquiries and complaints about parts availability and pricing, enhancing customer satisfaction.
- Trained new staff on counter procedures and best practices for exceptional customer service.
- Maintained organized sales and counter areas to create positive first impressions for visitors.
- Presented accurate quotes for requested automotive parts, enabling customers to make informed purchasing decisions.
- Processed payments and issued receipts while performing cashier duties at the counter.
Express Service Technician
NISSAN OF KENDALL
Miami, Florida
07.2012 - 03.2018
- Performed routine maintenance on vehicles to ensure safe operation.
- Replaced oil, filters, and components to enhance vehicle reliability.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Changed oil, transmission fluid, and filters to ensure optimal vehicle operation.
- Rotated tires and checked brakes on vehicles.
- Inspected fluid levels for steering gear, power steering reservoir, transmission, and rear axle to prevent mechanical failures.
Service Porter
NISSAN OF KENDALL
Miami, Florida
04.2012 - 07.2012
- Provided shuttle service for customers during vehicle service.
- Transported customers and dealership personnel to ensure timely service access
- Received and parked customer vehicles in designated areas for efficient service workflow
Education
High School Diploma -
G HOLMES BRADDOCK
Miami, FL06-2008
Skills
- Parts knowledge
- Product knowledge expertise
- Parts identification
- Parts ordering
- Inventory management
- Sales reporting
- Quote presentation
- Customer service
- Cash handling
- Technical support
- Vehicle inspection
- Returns processing
- Upselling strategies
- Cash handling
- Training staff
- Problem solving
- Effective communication
- Returns processing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Parts Counter Sales Person
AUTONATION NISSAN MIAMI
03.2018 - 04.2025
Express Service Technician
NISSAN OF KENDALL
07.2012 - 03.2018
Service Porter
NISSAN OF KENDALL
04.2012 - 07.2012
High School Diploma -
G HOLMES BRADDOCK