Hannah Brown
Warren
Summary
Detail-oriented professional with many years of experience enhancing service and sales culture. Cultivated productive relationships securing customer loyalty by generating repeat and new business to meet sales initiatives. Self-motivated and organized professional building lasting relationships with customers.
Obtain a position that will allow me to utilize my experience as a customer service representative and grow within a company.
Overview
13
13
years of professional experience
Work History
Parts Counter Sales Person
Ohio CAT
Girard
01.2020 - Current
- Assisted customers in selecting appropriate parts for machinery and equipment.
- Processed orders efficiently using electronic inventory management systems.
- Maintained accurate inventory records and ensured stock availability.
- Open work orders and purchase orders.
- Payroll
- Answer Phones
- Warranty work
- Pay Bills
- Perform payment transactions
- Sell merchandise
- Service Coordinator
- Safety and Housekeeping
- Warehouse Assistance
- Inventory Control
- Order Management
- Customer Service
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Coordinated with suppliers to order parts and track delivery schedules.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Provided quotes to customers for requested parts.
- Kept up-to-date records of all sales transactions using computer software systems.
Manager
Uhaul & Storage
Warren
03.2017 - 12.2019
- Managed daily operations and ensured efficient workflow in storage facilities.
- Trained and supervised staff to maintain high service standards and safety protocols.
- Coordinated inventory management processes to optimize space utilization and accessibility.
- Fills propane
- Rent equipment (trucks, trailers and storage) .
- Sell merchandise
- Install hitches and wiring .
Ground Handler/ Customer Service Representative/Front Desk Receptionist
Winner Aviation
Vienna
07.2013 - 04.2017
- Managed ground operations for aircraft arrivals and departures at Winner Aviation.
- Coordinated cargo loading and unloading procedures to ensure efficiency.
- Conducted safety checks on ground support equipment before use.
- Supervised daily operations and assigned tasks to team members.
- Resolved conflicts and facilitated communication among team members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Education
Labrae Local School
Leavittsburg, OHSkills
- Inventory management
- Order processing
- Parts knowledge
- Customer relationship management
Languages
English
Native/ Bilingual
A1
Timeline
Parts Counter Sales Person
Ohio CAT
01.2020 - Current
Manager
Uhaul & Storage
03.2017 - 12.2019
Ground Handler/ Customer Service Representative/Front Desk Receptionist
Winner Aviation
07.2013 - 04.2017
Labrae Local School