Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeb Amirez

PHOENIX,AZ

Summary

Detail-oriented professional with many years of experience enhancing service and sales culture. Cultivated productive relationships securing customer loyalty by generating repeat and new business to meet sales initiatives. Self-motivated and organized professional building lasting relationships with customers.

Seasoned professional highly effective at organizing inventory, merchandising parts, and keeping team members working effectively. Resourceful and collaborative team player bringing extensive background in automotive sales and service.

Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team.

Energetic Parts Counter Associate successful at training and mentoring junior employees on company procedures and sales strategies. History of increasing team performance and service standards.

Entry-level Parts Associate trained in parts sales, service standards and maintenance schedules.

Skilled professional monitoring performance indicators and researching sales trends to support sales and dispatch teams. Maximized potential sales with merchandise knowledge and outstanding customer service. Highly organized and diligent.

Knowledgeable Parts Counter Sales Person with industry experience. Skilled in customer service, inventory management and sales techniques, adapting to new systems quickly for efficient operations. Demonstrated ability to boost sales by upselling parts and accessories, while maintaining high levels of customer satisfaction. Previous roles have resulted in increased customer loyalty and streamlined inventory processes.

Skilled professional versed in stocking and selling parts. Understands needs of retail customers and service professionals and can flex accordingly to deliver top-notch support for different requests. Professionally communicates with guests and consistently exceeds expectations.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

19
19
years of professional experience

Work History

Parts Counter Sales Person

Camelback Volkswagen
PHOENIX, Az
2023.08 - 2025.11
  • Assisted customers in identifying and ordering auto parts.
  • Utilized inventory management software to track stock levels.
  • Provided product knowledge to help customers make informed decisions.
  • Processed customer orders and ensured timely delivery of parts.
  • Managed returns and exchanges of defective or incorrect parts.
  • Maintained organized displays of automotive parts for easy access.
  • Resolved customer inquiries and concerns with professional communication skills.
  • Kept up-to-date records of all sales transactions using computer software systems.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Provided quotes to customers for requested parts.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Performed cashier duties such as receiving payments from customers and issuing receipts.
  • Received, examined and reshelved returned parts.
  • Communicated effectively with management on any issues or special requests from customers.

Parts Specialist

Larry h miller Volkswagen
PHOENIX, Az
2013.03 - 2023.08
  • Managed inventory of parts and accessories for efficient customer service.
  • Assisted customers with product selection and technical inquiries.
  • Processed orders and maintained accurate records in the inventory system.
  • Collaborated with technicians to ensure timely availability of parts.
  • Developed and maintained relationships with vendors for sourcing parts.
  • Trained new staff on parts identification and customer service practices.
  • Conducted regular audits of stock levels to minimize shortages and excesses.
  • Implemented process improvements for order fulfillment and inventory management.

Public Works Employee

Gordonsville Public works
Gordonsville, Virginia
2009.09 - 2012.09
  • Operated heavy machinery for road maintenance and construction projects.
  • Collaborated with team members to complete daily work assignments efficiently.
  • Assisted in the installation and repair of water and sewer systems.
  • Responded promptly to public inquiries regarding service issues or complaints.
  • Assisted with snow removal operations during winter months.
  • Monitored traffic flow patterns around areas undergoing construction or repairs.
  • Responded to emergency service calls related to Public Works issues.

Cashier Team Lead

Family Business
PHOENIX, Az
2012.03 - 2012.07
  • Supervised cashier team to ensure efficient customer service.
  • Trained new cashiers on register operations and customer interaction.
  • Managed daily cash reconciliation and maintained accurate financial records.
  • Assisted customers with inquiries and resolved transaction issues promptly.
  • Implemented streamlined processes for faster checkout experiences.
  • Coordinated team schedules to meet peak business hours effectively.
  • Maintained cleanliness and organization of the checkout area consistently.
  • Developed training materials for ongoing staff development initiatives.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Answered customer questions and provided store information.

Cashier

7-11 Convenience Store
Orange, VA
2007.03 - 2009.10
  • Maintained accurate cash register operations throughout shifts.
  • Processed customer transactions efficiently at a busy convenience store.
  • Assisted customers in locating products and answering inquiries.
  • Handled inventory restocking and organized product displays regularly.
  • Ensured cleanliness and safety in the checkout area consistently.

Education

Orange County
Orange, VA

Skills

  • Parts identification
  • Inventory management
  • Customer order processing
  • Product sourcing
  • Order fulfillment
  • Effective communication
  • Problem solving
  • Time management
  • Conflict resolution
  • Team collaboration
  • Staff training
  • Inventory management proficiency
  • Cash handling experience
  • Upselling strategies
  • Customer relationship building
  • Strong negotiation
  • Industry awareness
  • Goal-oriented mindset
  • Visual display
  • Operations management
  • Performance tracking
  • Returns processing
  • Warranty handling
  • Product merchandising
  • Parts recommendation
  • Parts installation
  • Clean driving record
  • Ordering parts
  • Vendor relations
  • Verbal and written communication
  • Returns management

Languages

Chamorro
Native/ Bilingual
A1
Carolinian
Limited
A1

Timeline

Parts Counter Sales Person

Camelback Volkswagen
2023.08 - 2025.11

Parts Specialist

Larry h miller Volkswagen
2013.03 - 2023.08

Cashier Team Lead

Family Business
2012.03 - 2012.07

Public Works Employee

Gordonsville Public works
2009.09 - 2012.09

Cashier

7-11 Convenience Store
2007.03 - 2009.10

Orange County
Jeb Amirez