Enoch Ikunda
Portland
Summary
Experience with agile methodology doing group projects Proficient in multiple computer and human languages Goal-driven, resourceful, creative problem-solver with a passion for lifelong learning and development
Overview
17
17
years of professional experience
Work History
Apprentice Software Developer
Integrated Gaming Leagues
Remote
05.2025 - Current
- Developed and tested software applications, improving functionality and user experience.
- Collaborated with team members to troubleshoot and resolve technical issues, minimizing downtime.
- Assisted in code reviews, promoting adherence to best practices and coding standards.
- Participated in agile development processes, contributing to sprint planning and retrospectives.
Shelter Attendant
Homeless Services Center
03.2024 - Current
- Handled crisis intervention and triage for over 200 clients per night.
- Cared for and supported homeless individuals, ensuring safe and welcoming environment.
- Welcomed and registered clients, accurately inputting data to streamline client management.
- Highlight Skills: Crisis Intervention | Client Management | Teamwork | Physical Stamina | Data Entry
House Manager / DSP
GBC
Portland
08.2015 - Current
- Led and trained 8-person care provider team, enhancing skills in managing and de-escalating volatile situations.
- Managed daily operations, ensuring smooth household functioning and consistent adherence to schedules.
- Implemented daily care routines for residents, promoting hygiene and mental health well-being.
- Highlight Skills: Empathy | Communication | Conflict resolution | Creative Problem Solving | Quick Thinking
Service Desk Co-op
WEX
06.2021 - 02.2022
- Delivered timely technical assistance on computer systems via phone call or webchat, enhancing user experience.
- Supported onboarding process for new staff across departments, streamlining integration into company culture.
- Facilitated company wide credential reset during a data breach emergency.
- Coordinated deployment of new equipment, ensuring smooth transition and minimal downtime.
- Highlight Skills: Customer Service | Sense of Emergency | Attention to details | Adaptability
Production Specialist
IDEXX
05.2013 - 12.2017
- Produced high quality water and livestock diagnostic products in a fast paced environment.
- Trained new hires and transferred staff from different department as a shift team lead.
- Acknowledge recognition for exceptional performance in my department.
- Highlight Skills: Quality Control | Safety compliance | Time Management | Physical Stamina
Data Consultant
MTN Rwanda
04.2009 - 12.2010
- Configured and built BBM system application, improving user experience for telecom product users.
- Delivered personalized sales experiences to customers with diverse telecommunication devices, fostering customer satisfaction.
- Developed training materials and onboarding tip-sheets to accelerate new hire integration.
- Self-taught various troubleshooting skills since most products were new in the telecom market in Rwanda.
- Highlight Skills: Data analysis | Communication | Sales | Troubleshooting | Product knowledge
Education
Software Development Certificate -
Burlington Code Academy
01.2023
Bachelor of Computer Science -
University of Southern Maine
01.2021
Skills
- Python
- Java
- JavaScript
- React
- REST API
- MongoDB
- AWS EC2
- AWS S3
- Linux
- Git/Github
- HTML5
- CSS
- OOP
- C
Projects
- You’re Welcome Pottery, Node.js, Material-UI, Stripe, AWS S3 Bucket, Nodemailer, Custom made website as a front online store for selling pottery art collection or kitchen tools.
- React Chat App, React, Express, Postman, JavaScript, HTML, CSS3, HTML5, MongoDB, Web-based chat app. A MERN base architecture to provide real-time communication between users.
- Solar System, JavaScript, Threejs, Jest, CSS3, HTML5, Git, Github, Web-based interactive and gravitationally bound system of the Sun and the objects that orbit it.
Timeline
Apprentice Software Developer
Integrated Gaming Leagues
05.2025 - Current
Shelter Attendant
Homeless Services Center
03.2024 - Current
Service Desk Co-op
WEX
06.2021 - 02.2022
House Manager / DSP
GBC
08.2015 - Current
Production Specialist
IDEXX
05.2013 - 12.2017
Data Consultant
MTN Rwanda
04.2009 - 12.2010
Software Development Certificate -
Burlington Code Academy
Bachelor of Computer Science -
University of Southern Maine