Enrico Daniel
Powder Springs,GA
Summary
Adept at leading teams to exceed productivity goals, my tenure at UPS showcases a blend of strategic planning and employee motivation. By fostering staff development and implementing efficient workflows, I achieved significant performance enhancements. My expertise in staff management and training, coupled with a goal-oriented approach, drives operational excellence and career growth opportunities.
Overview
15
15
years of professional experience
Work History
Cover Supervisor for the Primary Department
UPS
09.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Control Room Simulator
UPS
01.2020 - 12.2021
- For the outbound, primary, small sort and trailers.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
Supervisor for Delivery Center
UPS
07.2016 - 10.2018
- For the Smyrna Delivery Center
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Supervisor
UPS
04.2012 - 10.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Unload Employee
UPS
02.2009 - 04.2012
- Unloaded trucks, inspected packages for damages and followed protocol, safely lift packages to prevent injury, met and surpassed targets and quality standards
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Frontline Supervisor -
UPS HUB SCHOOL
Atlanta, GA01.2023
Associate of Applied Science - Music History, Literature, And Theory
Clark Atlanta University
Atlanta, GA05.2011
High School Diploma -
Benjamin E Mays High School
Atlanta, GA05.2007
Skills
- Training and mentoring
- Goal-Oriented
- Track merchandise and complete inventories
- Staff Management
- Proficient in loading and unloading
- Strategic Planning
- Policy Enforcement
- Priority management
- Expectation setting
- Time Management
- Corporate Communications
- Employee Motivation
Accomplishments
- Supervisor of the Year 2022
- Supervisor of the month April, May, August and October 2022
Timeline
Cover Supervisor for the Primary Department
UPS
09.2023 - Current
Control Room Simulator
UPS
01.2020 - 12.2021
Supervisor for Delivery Center
UPS
07.2016 - 10.2018
Supervisor
UPS
04.2012 - 10.2018
Unload Employee
UPS
02.2009 - 04.2012
Frontline Supervisor -
UPS HUB SCHOOL
Associate of Applied Science - Music History, Literature, And Theory
Clark Atlanta University
High School Diploma -
Benjamin E Mays High School
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