Enrika Jones, RN, BSN
Katy,TX
Summary
Epic Applications Analyst with deep experience in clinical workflow building, application support, and end-user training. Proven success improving perioperative processes, troubleshooting complex issues, and delivering high-impact Epic solutions. Experienced Epic Application Analyst with a nursing background, strong in Epic implementation, clinical workflows, and project management. Known for improving perioperative processes, reducing cancellations, and supporting safer care through user training and cross-functional collaboration.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Epic Application Analyst
Houston Methodist Hospital
Houston, TX
02.2017 - Current
- Supported Epic Gold Stars initiatives, including Procedure Pass, Procedural Unit Maps, Anesthesia Questionnaires, and PAT Triage Scoring Tool.
- Implemented PAT Triage Scoring Tool to identify high-risk surgical patients and guide pre-operative workflows.
- Reduced same-day cancellations through Procedure Pass by centralizing pre-procedure preparation data and tracking clinical tasks for upcoming procedures.
- Implemented PAT virtual visits during COVID to assess medical and psychosocial readiness for upcoming procedure or hospital admission through telehealth, reducing same-day cancellations and improving convenience.
- Partnered with anesthesia champions across all sites to standardize anesthesia protocols supporting Procedure Pass.
- Created Procedural Unit Maps that provide real-time visual oversight of entire perioperative and procedural departments on a single screen.
- Built Anesthesia Activity (DASI) Questionnaire workflow to estimate patient functional capacity and peak oxygen uptake (VO2 max/METs) from daily activity ability.
- Built Anesthesia Health History Questionnaire workflow to gather medical history, identify possible complications, and support safe anesthesia planning.
- Partnered with Cadence, Telemedicine, and MyChart teams on PAT virtual visit build and rollout.
- Led PAT focus group by creating PowerPoint presentations, tip sheets, and demos based on end-user questions, tickets, and enhancement updates.
- Resolved SNOW tickets through incident analysis, troubleshooting, and user follow-up.
- Supported HMTW and HMCL PAT Kaizen initiatives as subject matter expert for PAT workflows, answering workflow questions and helping teams identify practical solutions.
- Developed tip sheets, knowledge base articles, and workflow documentation to support user adoption, operational consistency, and knowledge transfer across teams.
- Participated in Epic updates through NOVA note review, build, test script writing, and application and integrated testing.
- Trained staff and coworkers on Epic tools, applications, and processes.
- Coordinated with clinical leaders to refine Epic workflows and application requests.
- Collaborated with Epic teams across Cadence, MyChart, Telemedicine, ClinDoc, Orders, Cupid, Radiant, and Ambulatory to resolve complex workflow issues.
- Served as team lead for In Basket and Secure Chat.
- Served as team lead for Everbridge on-call calendar management to route paging to the correct analyst; assisted Cupid/Cardiology with Everbridge administration and troubleshooting.
- Onboarded new coworkers on workflows and on-call procedures.
- Coordinated I Care in Action events to enhance team engagement.
- Managed implementation for new third-party application Laborie Solar GI, partnering with vendor interface, HIM, and Optesia colleagues to complete project within established timeline, document meetings, update project plan with executive summary, support end-to-end testing with operations, and create end-user tip sheet.
IT Clinical Coordinator
Houston Methodist West Hospital
Houston, TX
03.2011 - 06.2017
- Acted as liaison between IT and clinical users, delivering daily onsite support, facilitating Method go-lives, and resolving troubleshooting issues to enhance user experience.
- Provided application and on-call support for diverse Method users, ensuring seamless operation and user satisfaction across clinical roles.
- Trained physicians on computerized provider order entry (CPOE) workflows.
- Trained new clinical coordinators and contractors during the Epic transition.
- Volunteered for transfer to HMW when the HMW clinical coordinator moved to the Epic team.
- Designed, built, and customized order sets for providers.
- Tailored application views and settings for individual providers to enhance usability.
- Created and sent weekly "Method Matters" with tips and tricks for users.
- Participated in leadership meetings, providing input and proposing solutions.
- Supported legacy EHR and Epic applications from February 2017 to June 2017 until all community hospitals went live on Epic.
- Contributed to final legacy testing via LDA link before Method retirement, attended weekly meetings, created test scripts, and conducted testing across various patients, offering feedback to refine processes.
Staff Nurse, Surgical Intensive Care Unit
Houston Methodist Willowbrook
Houston, TX
10.2006 - 03.2011
- Monitored ventilator settings, cardiac rhythms, and invasive lines for surgical patients.
- Administered medications and adjusted infusions per physician orders and protocols.
- Assessed patient status and communicated critical changes to interdisciplinary care team for timely interventions.
- Initiated resuscitation efforts to stabilize patient condition during emergencies.
- Reported changes in patient condition promptly to a physician or charge nurse.
- Educated families on ICU equipment and recovery needs to support patient recovery.
- Recorded assessments, interventions, and responses in electronic health record.
- Worked with healthcare professionals to build individualized care plans for each patient.
Education
Bachelor of Science - Nursing
University of Louisiana At Lafayette
Lafayette, LA12-2003
Skills
- Epic implementation
- Clinical workflows
- Project management
- Application testing
- Interface validation
- Application maintenance
- User training
- Problem solving
- Issue resolution
- Attention to detail
- Cross-functional communication
- Teamwork
Certification
- Epic OpTime / Anesthesia - 2017
- Epic Lumens - 2026
- Registered Nurse (RN) - State of Texas - 2004
Timeline
Epic Application Analyst
Houston Methodist Hospital
02.2017 - Current
IT Clinical Coordinator
Houston Methodist West Hospital
03.2011 - 06.2017
Staff Nurse, Surgical Intensive Care Unit
Houston Methodist Willowbrook
10.2006 - 03.2011
Bachelor of Science - Nursing
University of Louisiana At Lafayette