Enrique Arenas
Pico Rivera,CA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
18
18
years of professional experience
Work History
Medical Claims Collector
Premier Infusion And Healthcare Services, Inc
01.2023 - Current
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Reached out to approximately 40 account holders daily.
Collection Analyst
Managed Resources Inc
03.2022 - 12.2022
- Monitored accounts receivable aging and worked with various areas to address business needs.
- Collaborated on collection and dispute resolution issues.
- Prepared accounts receivable-related journal entries for accounting month-end close.
- Identified and discussed with management opportunities for improvements to procedures and internal controls.
Medical Reimbursement Specialist
Kabafusion
07.2019 - 03.2022
- Processed billing calls and answered questions from patients and third-party carriers.
- Processed online and paper appeal submissions and refund requests.
- Corrected, completed and processed claims for multiple payer codes.
- Assisted in reconciling deposit and patient collections.
- Audited and corrected billing and posting documents for accuracy.
- Used data entry skills to accurately document and input statements.
Accounts Receivable and Collections Specialist
Airgas, An Air Liquide
04.2018 - 07.2019
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Developed and maintained positive relationships with clients to maximize collections.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
Senior Collections Specialist
Main Street Specialty Surgery Center
03.2006 - 09.2018
- Responsible for processing and paying of medical bills related to worker's compensation injuries
- Negotiated to collect balance in full.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Utilized practices and procedures of claims management including investigation and evaluations of worker's compensation
- Prepared liens, appeal letters to be sent out to our third party contractor
- Established and maintained case files, logs, and indexes for workers compensation reviews for documentation and records
- Maintained and updated diaries on patients worker's compensation injury status.
- Request for authorization (RSA) for any and all medically necessary treatments.
Education
High School Diploma -
St. Paul
Santa Fe Springs, CA06.1993
Skills
Excellent communications, organization, and analytical skills
Proficient with Microsoft (Excel, Word, Power Point, Visio, Outlook)
Ability to present complex information in an easy-to-understand format
Ability to read, write, and speak fluent Spanish
Experience working with the following healthcare systems:
EPIC, Surgi-source, Medi-Medi, CPR Plus, Waystar, Novologix, Health Logic, SAP, Elenchus, Cerner, Chart wise, AS-400, PBAR, Zirmed, GECB, Centricity
Languages
Spanish
Full Professional
Timeline
Medical Claims Collector
Premier Infusion And Healthcare Services, Inc
01.2023 - Current
Collection Analyst
Managed Resources Inc
03.2022 - 12.2022
Medical Reimbursement Specialist
Kabafusion
07.2019 - 03.2022
Accounts Receivable and Collections Specialist
Airgas, An Air Liquide
04.2018 - 07.2019
Senior Collections Specialist
Main Street Specialty Surgery Center
03.2006 - 09.2018
High School Diploma -
St. Paul
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