Enrique Castellanos Gomez

Taco Bell

Tukwila, WA

06.2021 - Current

Greeted over customers
Made change and issued receipts or tickets to customers for each transaction.
Resolved customer complaints independently or with aid of supervisor.
Assisted counter staff in packing ready orders and distributing to customers.
Made sure to be there on time or early
Provided customers with information on specials and discount deals.
Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
Cleaned and organized condiment and beverage stations to maintain tidiness.
Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
Completed order entries and verified correctness with customers to reduce post-order errors.
Accurately handled cash register transactions while providing excellent customer service.
Utilised proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
Properly maintained and operated cash register and POS system to swiftly process payments.
Provided beverage cups and condiments to increase customer convenience
Operated cash register to record transactions accurately and efficiently.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Identified and resolved discrepancies and errors in customer accounts.
Processed refunds and exchanges in accordance with company policy.
Monitored self-checkout systems and provided help in resolving complex problems.
Maintained current knowledge of store promotions and highlighted sales to customers.
Responded promptly to requests for assistance, spills and customer inquiries.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Learned duties for various positions and provided backup at key times.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Lifted up to 60 pounds at once and used forklift to move heavier loads.
Used POS system to enter orders, process payments and issue receipts.
Handled cash with high accuracy and took care to check bills for fraud.
Checked personal identifications during alcohol and tobacco sales.
Performed cash, card and check transactions to complete customer purchases.
Worked with floor team and managers to meet wide range of customer needs.

Summary

Overview

Work History

Taco Bell

Education

High School Diploma -

Skills

Timeline

Taco Bell

High School Diploma -

soccer

soccer

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