Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Bartender

Enrique Curras

NYC,NY

Summary

Dynamic bartender with a proven track record at Gotham Hall, recognized for enhancing customer satisfaction through exceptional service and creative drink development. Highly reliable and skilled in multitasking, I effectively managed high-volume events while adhering to health codes and responsible alcohol service, fostering a loyal clientele and driving revenue through suggestive selling.

Overview

1
1
Certification

Work History

Bartender

Gotham Hall
2017 - 2022
  • Prepared and served beverages following standard recipes and customer preferences.
  • Maintained cleanliness of bar area, ensuring compliance with health regulations.
  • Assisted in inventory management by restocking supplies as needed.
  • Engaged with customers to provide exceptional service and enhance their experience.
  • Collaborated with team members to ensure timely service during peak hours.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Bartender - Server

Lex Restaurant
2007 - 2016
  • Developed signature drinks that showcased creativity while aligning with seasonal themes.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Complex Problem-solving
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Menu memorization
  • Memory retention
  • Service-oriented mindset
  • Professional appearance
  • Suggestive selling
  • Alcohol awareness
  • Food service
  • Health codes compliance

Certification

Certificate in Food Protection

THE NEW YORK CITY

DEPARTMENT of HEALTH and MENTAL HYGIENE

Languages

Spanish
Full Professional

Timeline

Bartender

Gotham Hall
2017 - 2022

Bartender - Server

Lex Restaurant
2007 - 2016
Enrique Curras