Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Enrique DeJesus

Albany

Summary

Detail-oriented professional with a strong background in high-volume customer service and precision-based production. Committed to supporting law enforcement operations through disciplined organization, efficient data entry, and exceptional public-facing communication.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Trainer

Chick-fil-A
Southington
10.2024 - Current
  • Facilitated training sessions for new team members on customer service standards.
  • Developed instructional materials for team member onboarding and skill enhancement.
  • Assisted in implementing operational procedures to ensure efficient service flow.

Upholstery Assistant

InovaBed
Guilderland Center
09.2022 - 01.2026
  • Assisted in selecting and preparing upholstery materials for production.
  • Supported craftsmen in sewing and assembling upholstered products.
  • Maintained clean and organized workspaces for efficient operations.

Education

Missions - Religious Studies

New England Baptist College
Southington, CT
08.2021 - 03.2026

Skills

  • High-Volume Customer Service
  • De-escalation
  • Cash Handling & Accountability
  • Quality Control
  • Attention to Detail

Languages

Spanish
Native/ Bilingual

Timeline

Trainer

Chick-fil-A
10.2024 - Current

Upholstery Assistant

InovaBed
09.2022 - 01.2026

Missions - Religious Studies

New England Baptist College
08.2021 - 03.2026
Enrique DeJesus