Silvia Flores
Mission,Texas
Summary
Dynamic and results-driven professional with experience at Cinemark Theaters, excelling in inventory management and customer service training. Proven ability to enhance guest experiences and streamline operations, ensuring financial accuracy and team collaboration. Recognized for reliability and problem-solving skills, contributing to improved sales and operational efficiency.
Overview
4
4
years of professional experience
Work History
Cashier Assistant
Dollar Tree
Mission
04.2022 - Current
- Assisted customers with product inquiries and store navigation.
Processed transactions accurately using point-of-sale systems.
Stocked shelves with merchandise and organized displays effectively. - Handled cash, credit, and electronic payments securely.
- Maintained cleanliness and organization of checkout areas and aisles.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints with professionalism and empathy.
- Provided accurate cash register operations, including accepting payments and providing change.
- Issued receipts, refunds, credits or change due to customers.
Assistant Manager
Cinemark Theaters
Mission
03.2022 - Current
- Assisted in managing daily theater operations and staff scheduling.
- Coordinated training programs for new employees to enhance service skills.
- Oversaw inventory management and supply ordering for concession stands.
- Facilitated customer service initiatives to improve guest experiences.
- Created reports on sales trends, inventory levels, and financial data.
- Processed customer transactions accurately and efficiently.
Skills
Cash handling
Inventory management
Customer service training
Sales reporting
Team collaboration
Problem solving
Reliability and punctuality
Financial accuracy
Recovery management
Preparing bank deposits
Cashier team support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Assistant
Dollar Tree
04.2022 - Current
Assistant Manager
Cinemark Theaters
03.2022 - Current