Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Enrique Gonzalez

miami gardens,FL

Summary

Versatile and bilingual professional with a track record of optimizing delivery operations and enhancing customer relations, honed at Team Love Transport. Excelled in work order management and vehicle inspection, ensuring timely and safe deliveries. Demonstrated quick adaptability and proficient computer skills, significantly improving dispatch efficiency and driver communication.

Well-qualified Driver and Warehouse associate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

8
8
years of professional experience

Work History

Dispatcher

Transport
02.2022 - 10.2024
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Directed dispatching, routing, and tracking of 3 fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.

Driver

Team Love Transposrt
01.2017 - 12.2022
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.

Education

High School Diploma -

Hialeah High School
Hialeah, FL
01-2019

Skills

  • Work Order Management
  • Customer Relations
  • Data Entry
  • Driver communication
  • Load monitoring
  • Vehicle Inspection
  • Delivery pickup
  • Bilingual fluent in English and Spanish
  • Quick learner with strong adaptability to new tasks
  • Excellent driving skills with a safety-first approach
  • Proficient in computer skills, including Microsoft Office and general troubleshooting

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dispatcher

Transport
02.2022 - 10.2024

Driver

Team Love Transposrt
01.2017 - 12.2022

High School Diploma -

Hialeah High School

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Enrique Gonzalez