Enrique Jimenez
West Des Moines,IA
Summary
Dynamic healthcare professional with a proven track record at Northwestern Memorial Hospital, adept in HIPAA compliance and leveraging medical terminology for effective patient documentation. Excelled in building patient rapport and streamlining care coordination, demonstrating exceptional multitasking abilities and attention to detail. Skilled in technology, enhancing operational efficiency and patient satisfaction.
Overview
7
7
years of professional experience
Work History
Patient Representative
Northwestern Memorial Hospital
Chicago, Illinois
09.2023 - Current
- Developed strong rapport with patients through active listening skills, empathy, and understanding of individual needs.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Facilitated smooth communication between patients and medical staff for seamless coordination of care.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Collaborated with cross-functional teams to identify, assess, and mitigate operational risks effectively.
- Mentored new staff by sharing best practices and offering guidance on complex case management challenges.
Transition Coordinator
Thresholds
Chicago, Illinois
09.2022 - 09.2023
- Observed and monitored patient behavior during clinical and non-clinical interactions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Collaborated with external and internal staff to execute on-time planning for patients.
- Skilled at working independently and collaboratively in a fast paced environment.
Research Assistant
Loyola University Chicago
Chicago, Illinois
01.2021 - 08.2023
- Analyzed results using analytical software and created reports.
- Assisted with project planning and data analysis.
- Maintained up-to-date records of research activities and results for future reference.
- Reviewed documents and data to identify trends and patterns.
- Worked both independently and collaboratively in fast-paced laboratory environments.
- Performed statistical qualitative and quantitative analysis.
Apprentice Technician
Discount Tire
Crestwood, IL
06.2017 - 06.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Assisted senior technicians with complex tasks to improve workflow efficiency.
- Streamlined repair processes by maintaining detailed records of completed tasks.
- Delegated tasks to staff and supervised workflow.
Education
Bachelor of Science - Psychology
Loyola University Chicago
Chicago05.2022
Associate of Science - Psychology
Moraine Valley Community College
Palos Heights05.2020
Skills
- Onboarding and precepting experience
- Medical terminology and healthcare documentation proficiency
- HIPAA compliance and legal regulations
- Multitasking and problem-solving abilities
- Phone and email etiquette
- Bedside manners
- Attention to Detail
- Skilled in Office Technology
Languages
Spanish
Native or Bilingual
Timeline
Patient Representative
Northwestern Memorial Hospital
09.2023 - Current
Transition Coordinator
Thresholds
09.2022 - 09.2023
Research Assistant
Loyola University Chicago
01.2021 - 08.2023
Apprentice Technician
Discount Tire
06.2017 - 06.2022
Bachelor of Science - Psychology
Loyola University Chicago
Associate of Science - Psychology
Moraine Valley Community College
Similar Profiles
Michaela HirdMichaela Hird
Clinical Coordinator, Postpartum at Northwestern Memorial Hospital, Prentice Women's HospitalClinical Coordinator, Postpartum at Northwestern Memorial Hospital, Prentice Women's Hospital
Latasha JohnsonLatasha Johnson
Peer Support Specialist at Northwestern Memorial Hospital, Prentice Women's HospitalPeer Support Specialist at Northwestern Memorial Hospital, Prentice Women's Hospital
Katherine ClemmonsKatherine Clemmons
CF Clinic Coordinator I Project & QI Lead I MRI RN at Northwestern Memorial HospitalCF Clinic Coordinator I Project & QI Lead I MRI RN at Northwestern Memorial Hospital
Maeve NelliganMaeve Nelligan
Patient Care Technician, Orthopedic Unit at Northwestern Memorial HospitalPatient Care Technician, Orthopedic Unit at Northwestern Memorial Hospital
Kumar Venkat Shiva Sai PandrankiKumar Venkat Shiva Sai Pandranki
Intern at PolarisIntern at Polaris