Highly motivated and disciplined young professional seeking an opportunity to contribute to a dynamic and mission-driven organization. Brings integrity, quick learning ability, and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Inventory and Fulfillment Manager
41 Fulfillment LLC
La Feria
10.2025 - Current
Processed and packaged customer orders for timely delivery.
Operated fulfillment software to track inventory and shipments.
Assisted in receiving and stocking incoming inventory shipments.
Communicated effectively with customers regarding order status updates.
Resolved customer inquiries via phone, email, or other communication channels.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Received and processed incoming orders, ensuring accuracy of data entry.
Customer Support Manager
TacHuntFish LLC
La Feria
03.2024 - Current
Assisted customers with product inquiries and order processing.
Resolved customer complaints through effective communication and problem-solving.
Monitored customer feedback to improve service quality and satisfaction.
Contributed to team meetings by sharing insights on common customer issues.
Maintained up-to-date knowledge of company products, services, policies, and procedures.
Responded to customer emails and phone calls promptly, courteously, and professionally.
Consulted with customers regarding needs and addressed concerns.
Customer Service Assistant
HEB Grocery Store
San Juan
12.2023 - 05.2024
Maintained cleanliness and organization of the store environment.
Maintained a clean and organized work area at all times.
Greeted customers in a friendly manner and assisted with their inquiries.
Provided assistance to elderly customers related to their purchases.
Education
Real Estate -
South Texas College
McAllen, TX
06-2024
High School Diploma -
PSJA Early College High School
San Juan, TX
05-2024
Some College (No Degree) - Business
South Texas College
Weslaco, TX
Skills
Reliable, punctual, and disciplined work ethic
Quick learner
Issue resolution
Effective communication
Problem solving
Adaptability
Workload prioritization
Additional Information
Willing to relocate for training or duty assignment
Strong interest in law enforcement, public service, and national security