ENRIQUE NAVARRO R.

Develop and Maintain Customer Relationships

• Build strong, long-term relationships with existing clients. Understanding their needs and preferences.
• Identify and pursue new customers and markets to grow Chucho Produce’s customer base.

Product Promotion & Pricing

• Promote Chucho Produce’s range of products to customers, highlighting quality, freshness, and unique value.
• Negotiate pricing, terms, and contracts with customers.

Customer Service & Quality Assurance

• Ensure that orders delivered meet customer specifications (grade, size, appearance, quality).
• Coordinate with QC/inspection team to handle complaints, resolve issues, and ensure customer satisfaction.
• Follow up on orders, check on any problems with deliveries or quality, and manage claims if needed

Market Analysis & Strategy

• Monitor market trends, supply conditions, competitor activity, and USDA or regulatory standards.
• Use that information to adjust sales strategies, anticipate demand shifts, and advise on what products to push or acquire.

• Assisted in developing operational strategies to enhance workflow efficiency.
• Coordinated daily activities between departments to ensure smooth operations.
• Managed inventory control processes using advanced tracking systems.
• Supported team training initiatives to improve staff performance and knowledge.
• Analyzed process workflows to identify areas for improvement and optimization.
• Implemented scheduling systems to optimize resource allocation across teams.
• Assisted with interviewing and hiring of employee team members with appropriate skills.
• Supervised Dispatch and Repack production.

• Collaborated with warehouse staff to ensure accurate order fulfillment.
• Utilized dispatch software to track vehicle locations and inventory levels.
• Assisted in training new dispatch team members on operational procedures.
• Resolved customer complaints related to service issues or delays.

• Inspect inbound produce shipments to ensure they meet USDA quality standards.
• Review outbound orders to verify they meet customer specifications before shipping.
• Monitor and track inventory, reporting product status and quality updates to the sales department.
• Communicate with growers regarding any quality issues identified at arrival and provide feedback to help them adjust field packing criteria.
• Document inspection results and maintain accurate quality control records for compliance and traceability.
• Collaborate with warehouse and operations teams to ensure efficient product handling and minimal shrink.Inspected produce quality for freshness and compliance with safety standards.
• Recorded inspection findings using digital tracking systems for accurate reporting.
• Trained new staff on inspection protocols and safety procedures for handling produce.
• Communicated effectively with team members to streamline workflow and resolve issues.
• Utilized inspection tools and equipment for accurate evaluations of products.

• Inspect inbound produce shipments to ensure they meet USDA quality standards.
• Review outbound orders to verify that they meet customer specifications before shipping.
• Monitor and track inventory, reporting product status, and quality updates to the sales department.
• Communicate with growers regarding any quality issues identified at arrival, and provide feedback to help them adjust field packing criteria.
• Document inspection results and maintain accurate quality control records for compliance and traceability.
• Collaborate with warehouse and operations teams to ensure efficient product handling.

• Handled shipping and receiving, assisted customers, communicated with vendors, and managed paperwork in a fast-paced environment.