Enrique Puig
Jacksonville
Summary
Dynamic professional with extensive experience at Southeastern Grocers, excelling in data analysis and stakeholder communication. Proven track record in developing impactful reporting tools and implementing data governance policies, enhancing operational efficiency. Adept at fostering client relationships and driving employee performance through effective mentoring and feedback strategies.
Overview
7
7
years of professional experience
Work History
Total Rewards, Senior Analyst
Southeastern Grocers Headquarters
08.2021 - Current
- Collaborated with stakeholders to identify business needs and data sources.
- Developed and implemented data governance policies and procedures.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Identified patterns and trends in large data sets and provided actionable insights.
- Implemented business intelligence solutions to increase operational efficiency.
Manager, HR Contact Center
Southeastern Grocers Headquarters
06.2020 - 08.2021
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional, organized, and safe environment for employees.
Supervisor, HR Contact Center
Southeastern Grocers
07.2018 - 01.2021
Education
High School Diploma -
Eloisa Pascual
Caguas, PR08-2001
Skills
- Data analysis
- Stakeholder communication
- Client relationship management
- Scenario planning
- Tech-Savvy
- Report preparation
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Total Rewards, Senior Analyst
Southeastern Grocers Headquarters
08.2021 - Current
Manager, HR Contact Center
Southeastern Grocers Headquarters
06.2020 - 08.2021
Supervisor, HR Contact Center
Southeastern Grocers
07.2018 - 01.2021
High School Diploma -
Eloisa Pascual
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