Enrique Vazquez
Fort Worth,TX
Summary
Good Morning or afternoon, my name is Enrique Vazquez and I am submitting my resume in interest in this position. Throughout the experience in nursing school, being a nurse extern, and being a CSA has really made me feel more prepared for a new journey and that could evolve myself to become a team member that would become a great asset to the team.
In addition to my work experiences, I always have a passion for helping other people in their time of need for a company and their employees. I am also a bilingual candidate that speaks English and Spanish. I would appreciate the opportunity to be able to be a part of this Team.
Please review my attached resume and additional information regarding my resume. If you have any questions or in need of a discussion, please do not hesitate to contact me with any questions.
Sincerely, Enrique Vazquez
Overview
2
2
years of professional experience
1
1
Certification
Work History
CSA
Ut Southwestern Medical Center
Dallas, TX
03.2023 - Current
- Upheld high standards of customer services by responding to inquiries, needs and problems.
- Operated cash register to process sales transactions accurately and efficiently.
- Provided excellent customer service in a friendly and professional manner.
- Use our EPIC system to check-in patient's for their appointment, send messages to provider's and clinic members for any questions that the patient's have in their treatment, and more.
- Engaged in active listening with callers to confirm or clarify information and diffuse anger.
- Learned how to become knowledgeable and discuss it with patients on their care and needs.
- Communication through patient care with Doctor's, technicians and clinic employees.
Student Nurse Extern
Christus Health
Longview, TX
03.2022 - 12.2022
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Cared directly for patients by assisting with daily living activities and mobility needs.
- Practice skills such as starting an IV, PCT skills, how to properly document and much more.
- Received EPIC training through this externship and been having different experiences from different areas of the hospital such as orthopedics/neurology, Dialysis, Rehabilitation, Surgical/Oncological, and much more.
Education
Bachelor of Science - Nursing
East Texas Baptist University
Marshall, TX12-2022
High School Diploma -
Azle High School
Azle, TX05-2019
Skills
- Customer Success Management
- De-Escalation Techniques
- Customer Service
- Customer Service Excellence
- Data Management
- EPIC computer system Training
- Communication and phone training with patient interaction
- Medical and informational Charting
- Medical Records Management
Accomplishments
- PACT Blue Pin- PACT awards honor UT Southwestern employees and faculty who demonstrate superior organizational values through quality customer service. Recognition can come from managers, co-workers, internal or external customers, faculty, patients, or visitors.
Languages
Spanish
Limited
Certification
- EPIC skills Training
Timeline
CSA
Ut Southwestern Medical Center
03.2023 - Current
Student Nurse Extern
Christus Health
03.2022 - 12.2022
Bachelor of Science - Nursing
East Texas Baptist University
High School Diploma -
Azle High School