Summary
Overview
Work History
Skills
Timeline
Generic

Enrique G Herrera

San Antonio,TX

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Welcoming clerical professional with 5 years of experience in Lodging office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, taking money and giving change. Accurate when entering information in Lodging Touch computer system and keeping organized filing systems.

Overview

26
26
years of professional experience

Work History

Caregiver/ Maintenance Worker

EncinoHank Enterprises
Adkins, TX
06.2016 - Current

I provide transportation services for various errands, including appointments, grocery shopping, and the collection of horse feed, such as grain and hay. Additionally, I perform outdoor tasks like lawn maintenance, vehicle washing, and feeding of outdoor animals. I also handle basic automotive work, including maintenance and repairs. Inside the home, I manage cleaning duties as needed, such as sweeping, mopping, and dusting.

Sales Associate

Randolph Arts and Crafts
Randolph AFB Texas
09.2005 - 09.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engraving on metals and wood.

Front Desk Receptionist

Randolph AFB Lodging
Randolph AFB Texas
08.1998 - 10.2005
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Skills

Handling cash, answering phone calls, interacting with guest, showing guest how to get to their rooms Giving customer service Giving directions on how to get to places in San Antonio

Timeline

Caregiver/ Maintenance Worker

EncinoHank Enterprises
06.2016 - Current

Sales Associate

Randolph Arts and Crafts
09.2005 - 09.2009

Front Desk Receptionist

Randolph AFB Lodging
08.1998 - 10.2005
Enrique G Herrera